Senior Dispatcher: Freight Routing & Team Leadership

Kenan Advantage Group; Baytown (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Kenan Advantage Group is seeking a dispatch-focused professional to execute daily freight movement plans within an assigned area. You will manage driver schedules, lead dispatch staff, and coordinate deliveries to inventory-managed retail outlets while providing frontline customer service.

The role requires 5 years of dispatching experience and excellent communication skills to ensure timely, safe, and efficient operations across the distribution network.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Minimum 5 years of dispatching experience.
• Excellent conflict resolution and interpersonal communication skills.
• Strong oral and written communication abilities.

Responsibilities

• Execute daily movement plan for all freight within the assigned area.
• Manage daily delivery schedule for drivers and coordinate timing with customers.
• Lead and mentor dispatching staff to ensure efficient operations.
• Plan deliveries to inventory-managed retail outlets and receive orders from suppliers.
• Provide frontline customer service for existing accounts and respond promptly to inquiries.

Skills

Conflict resolution

Excellent communication

Interpersonal skills

Education

High school diploma

Bachelor degree preferred

Tools

Dispatch system

KITS

Job description

Kenan Advantage Group is seeking a dispatch-focused professional to execute daily freight movement plans within an assigned area. You will manage driver schedules, lead dispatch staff, and coordinate deliveries to inventory-managed retail outlets while providing frontline customer service.

The role requires 5 years of dispatching experience and excellent communication skills to ensure timely, safe, and efficient operations across the distribution network.