Senior Dispatcher: Freight Ops Leader

Kenan Advantage Group; Midland (MI); On-site; USD 48,000 - 72,000; Full time

Job summary

Kenan Advantage Group in Michigan is seeking an experienced Dispatcher to execute daily freight movement plans within the Midland area. You will manage driver schedules, coordinate with suppliers, and provide frontline service to our accounts.

The role requires strong communication, reliability, and problem-solving under tight timelines. On-site position with collaboration across operations and sales, with opportunities for process improvement.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 5 years of dispatching experience.
• Excellent conflict resolution and communication skills.

Responsibilities

• Plan and execute daily freight movement within the assigned area.
• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Lead and mentor dispatching staff.
• Receive orders from suppliers and dealers.
• Provide frontline customer service for existing accounts.
• Monitor emails and web portals for orders and inventory updates.
• Create loads in dispatch system and log incidents.

Skills

Dispatching experience

Conflict resolution

Communication skills

Team leadership

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

KITS

Job description

Kenan Advantage Group in Michigan is seeking an experienced Dispatcher to execute daily freight movement plans within the Midland area. You will manage driver schedules, coordinate with suppliers, and provide frontline service to our accounts.

The role requires strong communication, reliability, and problem-solving under tight timelines. On-site position with collaboration across operations and sales, with opportunities for process improvement.