Senior Dispatcher & Fleet Planner

The Kenan Advantage Group; Midland (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kenan Advantage Group is seeking an experienced dispatcher in Midland, MI to execute daily movement plans for freight within the assigned area. The role involves coordinating drivers, assessing customer needs, and ensuring timely deliveries.

Responsibilities include managing schedules, mentoring dispatch staff, and maintaining clear communication with customers and suppliers. A high school diploma is required with preferred Bachelor’s degree and 5 years of dispatching experience.

Qualifications

• High school diploma or equivalent required.
• 5 years of dispatching experience preferred.
• Excellent conflict resolution and interpersonal communication skills.
• Strong written and oral communication abilities.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Lead and mentor dispatching staff.
• Plan deliveries to inventory-managed outlets.
• Coordinate orders from suppliers and dealers.
• Provide frontline customer service for existing accounts.
• Monitor communications via phone and email.
• Create loads in dispatch system and allocate tasks.

Skills

Conflict resolution

Written and oral communication

Interpersonal skills

Education

High school diploma

Bachelor Degree preferred

Tools

KITS

Dispatch system

Job description

The Kenan Advantage Group is seeking an experienced dispatcher in Midland, MI to execute daily movement plans for freight within the assigned area. The role involves coordinating drivers, assessing customer needs, and ensuring timely deliveries.

Responsibilities include managing schedules, mentoring dispatch staff, and maintaining clear communication with customers and suppliers. A high school diploma is required with preferred Bachelor’s degree and 5 years of dispatching experience.