Senior Disability Insurance Underwriter & Advisor

MassMutual; Milwaukee (WI); On-site; USD 15,000 - 750,000; Full time

Job summary

MassMutual is seeking an experienced Individual Disability Income Underwriter to underwrite complex DI cases end-to-end, partnering with the field while maintaining independence to make sound decisions. The role blends fast-paced work with solid underwriting fundamentals, offering autonomy and trust in your expertise.

You will mentor junior underwriters, support field partners, and contribute to process improvements while delivering high-quality service to agents, brokers, and customers within a

Qualifications

• High School Diploma or GED.
• 5+ years of underwriting individual disability insurance.
• $15K+ approval authority in individual disability insurance underwriting.

Responsibilities

• Serve as a product and underwriting subject matter expert through field training, industry events, conferences, and ongoing partner education.
• Deliver competitive underwriting decisions that prioritize business placement while maintaining profitability and morbidity expectations.
• Provide exceptional service and consultation to agents, brokers, field office staff, and business partners on underwriting and risk related matters.
• Communicate underwriting decisions clearly and effectively to support customer understanding and business outcomes.
• Apply strong underwriting expertise to assess risks, gather relevant information, and make sound decisions, even in complex or ambiguous situations.
• Build and maintain trusted relationships with internal and external stakeholders through effective communication, collaboration, and emotional intelligence.
• Drive continuous improvement by influencing process enhancements, championing change, and supporting operational excellence.
• Mentor and coach less experienced underwriters while providing technical guidance on complex underwriting and customer service issues.

Skills

Underwriting

Decision making

Communication

Education

Bachelor’s degree

Job description

MassMutual is seeking an experienced Individual Disability Income Underwriter to underwrite complex DI cases end-to-end, partnering with the field while maintaining independence to make sound decisions. The role blends fast-paced work with solid underwriting fundamentals, offering autonomy and trust in your expertise.

You will mentor junior underwriters, support field partners, and contribute to process improvements while delivering high-quality service to agents, brokers, and customers within a