Senior Director, Web Services & Delivery

Executive Director, Inc.; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Executive Director, Inc. (EDI) is seeking an Associate Director of Web Services to guide the day-to-day delivery and project execution of the software development team that supports our clients.

This senior role oversees web solutions across AMS platforms and ensures secure, accessible, high-quality outcomes. Based in Milwaukee, WI, the Associate Director will manage multiple client projects, supervise staff, and coordinate on analytics, reporting, and client training.

Qualifications

• 4 years web development or technical project management experience.
• Proven supervisory experience.
• Bachelor’s degree in Computer Science or related field, or equivalent experience.

Responsibilities

• Manage the day-to-day delivery of high-quality, timely web solutions to association clients.
• Collaborate with department staff on AMS-integrated web platform to provide functionality such as membership application/renewal, event registration, product sales, donations, grant/award applications, and voting.
• Collaborate with department staff on custom web applications such as membership directories, physician finder tools, job boards, volunteering systems, and recertification systems.
• Collaborate with department staff on integrations between AMS and external applications, utilizing best practices for security and efficiency.
• Troubleshoot issues and collaborate with department staff on long-term solutions.
• Consult and collaborate with department staff, client staff, and external customers, to determine the functional requirements and needs of client projects, including feasibility studies and preparation of project estimates.
• Manage multiple client projects with varying timelines and priorities.
• Identify recurring client needs and recommend improvements to the Director of Web Services.
• Ensure best practices for application security, data protection, and system reliability are maintained.
• Ensure all systems and integrations comply with relevant data privacy laws.
• Oversee Google Analytics and Tag Manager accounts, collaborating with staff on report preparation and interpretation.
• Ensure ADA/WCAG accessibility standards are met.
• Maintain documentation, version control, and changelogs for all systems managed.
• Supervise department staff, providing guidance on their projects, and helping to prioritize their workloads.
• Manage trainings and communications to client staff regarding department capabilities.
• Manage general administrative aspects of department including time tracking and performance evaluations.
• Perform additional duties as assigned.

Skills

Project management (predictive/adapt.

Web backend development

Salesforce

OWASP security practices

Accessibility standards

GA4 & GTM

SEO concepts

Data privacy laws

Business requirements translation

Communication skills

People management

Teamwork and independence

Education

Bachelor's degree in Computer Science or related field

4 years web development or technical project management experience

Proven supervisory experience

Tools

Salesforce

Job description

Executive Director, Inc. (EDI) is seeking an Associate Director of Web Services to guide the day-to-day delivery and project execution of the software development team that supports our clients.

This senior role oversees web solutions across AMS platforms and ensures secure, accessible, high-quality outcomes. Based in Milwaukee, WI, the Associate Director will manage multiple client projects, supervise staff, and coordinate on analytics, reporting, and client training.