Senior Director, Unified Platform Delivery

Medidata Solutions, Inc.; New York (NY); Hybrid; USD 135,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Matching

Family Leave

Flexible PTO

10 Paid Holidays

Job summary

Medidata Solutions, Inc. seeks a Senior Director of Platform Delivery to unify services across the Medidata Clinical Cloud. This leadership role will align professional services, implementation, and COE teams to drive platform adoption and long-term customer health.

You will own governance structures, scale COE capabilities, and partner with Sales, Product, and Engineering to ensure compliant and high-value client outcomes.

Qualifications

• 10+ years of leadership experience within clinical trials life sciences operational delivery, including clinical technology deployment or adoption at director/senior director level.
• Demonstrated ability to transform fragmented operations into scalable, governed delivery.
• Experience leading global delivery teams with cross-functional governance structures.
• Executive presence with the ability to influence C-suite clients and internal product/sales peers.

Responsibilities

• Unified Delivery Voice: act as escalation point and strategic partner for key accounts.
• Value Realization: shift from tactical troubleshooting to strategic partnership focusing on clinical trial optimization and ROI.
• Cross-Functional Alignment: bridge Sales, Product/R&D, and Customer Success to inform the product roadmap.

Skills

Leadership experience

Executive presence

Stakeholder management

Matrix leadership

Clinical trials knowledge

Job description

Medidata Solutions, Inc. seeks a Senior Director of Platform Delivery to unify services across the Medidata Clinical Cloud. This leadership role will align professional services, implementation, and COE teams to drive platform adoption and long-term customer health.

You will own governance structures, scale COE capabilities, and partner with Sales, Product, and Engineering to ensure compliant and high-value client outcomes.