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The American Red Cross seeks a Director, Salesforce Technology to lead the engineering organization behind RC Care, its mission-critical client case management and financial assistance platform. Built on Salesforce Agentforce Service and Experience Cloud, RC Care enables the Red Cross volunteer workforce to provide timely, scalable assistance to clients in need 24/7.
This leader will work closely with Product Management, Service Design, Solution Architecture, business stakeholders, and
The American Red Cross seeks a Director, Salesforce Technology to lead the engineering organization behind RC Care, its mission-critical client case management and financial assistance platform. Built on Salesforce Agentforce Service and Experience Cloud, RC Care enables the Red Cross volunteer workforce to provide timely, scalable assistance to clients in need 24/7.
This leader will work closely with Product Management, Service Design, Solution Architecture, business stakeholders, and