Senior Director, Sales Ops & Analytics — Hybrid

Taiho Oncology in; Princeton (NJ); Hybrid; USD 251,000 - 295,000; Full time

Job summary

Taiho Oncology in Princeton, NJ is seeking a Senior Director, Sales Operations (Project Management) to lead analytics, incentive compensation, CRM and field operations for the Commercial leadership. This hybrid role partners with Sales, Marketing, and Market Access to drive strategy and performance.

The ideal candidate has 10+ years in sales ops within pharma/biotech, strong leadership, and expertise in data analytics and AI-enabled decision support.

Qualifications

• 10+ years of Commercial or Sales Operations experience in the pharmaceutical or biotechnology industry.
• Strong understanding of oncology market dynamics and data sources used within the industry.
• Experience with incentive compensation analytics, sales operations processes, field operations support, fleet program management, and vendor partnerships.
• Expertise in CRM platforms, sales force automation, syndicated data, reporting tools, and commercial decision support systems.
• Strong analytical, decisionmaking, operational planning, budget management and leadership skills.

Responsibilities

• Oversee Sales Operations capabilities to ensure timely, accurate, and high quality collection, analysis, stewardship and reporting of sales data.
• Partner with Sales, Marketing, Market Access, and Commercial leadership to align commercial strategy, field execution, performance reporting and decision support needs.
• Lead the design, modeling, administration and communication of incentive compensation plans, ensuring plans are fair, clearly understood, motivating and aligned to commercial objectives.
• Update and inform sales management on incentive compensation payouts, trends, modeling and related performance insights.
• Oversee field operations infrastructure, including fleet operations, vehicle administration, field sales onboarding support, credentialing, sales roster management, CRM, and related vendor partnerships.
• Manage databases and collaborate with internal stakeholders and external vendors to gather, analyze, audit and report field sales data.
• Monitor department performance against key performance indicators and implement improvement strategies, including process innovation and vendor-enabled efficiencies.
• Implement customer targeting, reporting tools, sales force sizing, deployment strategies and syndicated data analysis to support sales promotion and evaluate sales productivity and performance.
• Sponsor sales force automation and decision support system implementations or upgrades, including business requirements, design review, user acceptance testing, training and vendor coordination.
• Manage the department budget and perform annual business planning.
• Lead, coach and develop the Sales Operations team by setting clear expectations, providing timely feedback, supporting development, promoting collaboration and recognizing performance.

Skills

CRM platforms

Sales force automation

Incentive compensation

Data analytics

Budget management

Leadership

Vendor partnerships

Microsoft Office

AI models

Education

Bachelor's degree or equivalent industry experience

Tools

Microsoft Office

Job description

Taiho Oncology in Princeton, NJ is seeking a Senior Director, Sales Operations (Project Management) to lead analytics, incentive compensation, CRM and field operations for the Commercial leadership. This hybrid role partners with Sales, Marketing, and Market Access to drive strategy and performance.

The ideal candidate has 10+ years in sales ops within pharma/biotech, strong leadership, and expertise in data analytics and AI-enabled decision support.