Senior Director, Sales Operations & Revenue Growth

TE Connectivity Corporation; Fuquay-Varina (NC); Remote; USD 168,000 - 251,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee stock purchase plan

Job summary

TE Connectivity in the United States is seeking a Director, Sales Operations to drive commercial excellence by enabling sales effectiveness, optimizing processes, and guiding pricing, tender management, forecasting, and customer service. You will partner with Sales, Marketing, Finance, and Operations to ensure data-driven decisions and disciplined execution for revenue growth across the region.

Based in Fuquay-Varina, NC, the role requires leadership across multi-functional teams, data

Qualifications

• Bachelor’s degree in a related field with 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions.
• Strong expertise in sales operations, pricing strategy and execution, tender management, and customer service optimization.
• Analytical capability to translate data into strategic action.
• Experience with CRM platforms, forecasting systems, and commercial analytics tools.
• Collaborative communicator across sales and cross-functional teams.

Responsibilities

• Lead sales and customer service optimization initiatives, including enablement tools, training, and CRM effectiveness
• Own and enhance commercial data management, customer segmentation, and sales structure optimization
• Partner with Sales Leadership on forecasting, pipeline management, demand planning, and performance visibility
• Support definition of sales targets, KPIs, performance metrics, and execution cadence
• Oversee customer inquiry resolution, quote execution, proactive order management, and backlog visibility
• Drive standardization and continuous improvement of customer service processes and service levels
• Ensure alignment between Customer Service and Sales priorities to elevate the customer experience
• Lead pricing governance, approvals, and compliance with global pricing policies
• Conduct pricing analytics to identify margin expansion opportunities, leakage, and corrective actions
• Partner with Sales and Finance to ensure disciplined price execution and profitability management
• Lead end-to-end tender processes including bid preparation, review, submission, and post-award governance
• Ensure compliance with internal policies, commercial standards, and customer requirements
• Monitor tender win rates, profitability, and execution outcomes to drive continuous improvement
• Own sales forecasting processes to ensure accuracy, transparency, and operational alignment
• Deliver actionable insights on sales performance, pipeline health, pricing effectiveness, and customer trends
• Support strategic planning through scenario analysis and forward-looking demand outlooks

Skills

Sales operations

Pricing governance

Forecasting

CRM platforms

Analytical skills

Cross-functional

Leadership

Education

Bachelor’s degree

Tools

CRM platforms

Forecasting systems

Commercial analytics tools

Job description

TE Connectivity in the United States is seeking a Director, Sales Operations to drive commercial excellence by enabling sales effectiveness, optimizing processes, and guiding pricing, tender management, forecasting, and customer service. You will partner with Sales, Marketing, Finance, and Operations to ensure data-driven decisions and disciplined execution for revenue growth across the region.

Based in Fuquay-Varina, NC, the role requires leadership across multi-functional teams, data