Senior Director, Revenue Cycle Account Management

AMN Healthcare; Dallas (TX); On-site; USD 77,000 - 96,000; Full time

Job summary

AMN Healthcare in Dallas, TX seeks a Director of Account Management, Revenue Cycle Solutions. You will lead strategy, develop an expert account management team, and drive retention and growth across assigned accounts.

This role requires deep healthcare staffing experience with MSP/VMS models, strong client partnerships, and translating performance data into actionable plans. You will collaborate across sales, operations, and recruitment to optimize service delivery and outcomes.

Qualifications

• Education & Years of Experience Bachelor's Degree plus 7-10 years of work experience.
• High School Diploma/GED plus 11-14 years of work experience.
• Experience leading and developing an account management team.
• Required healthcare staffing experience with MSP/VMS environments.
• Experience establishing and driving account management metrics and KPIs.
• Experience managing strategic client relationships and developing consultative strategies.
• Experience with Revenue Cycle Solutions or healthcare workforce solutions preferred.
• Ability to use technology, automation, and AI-enabled tools to improve productivity.

Responsibilities

• Leads, develops, and coaches the Account Management team, establishing clear expectations and driving KPIs.
• Develops strategic account management plans to strengthen partnerships and grow revenue.
• Partners with leadership to evaluate performance and implement strategies to meet goals.
• Builds trusted client relationships by understanding workforce needs and objectives.
• Leverages MSP/VMS expertise to guide programs and improve service delivery.
• Monitors and reports team and account KPIs, identifying trends and actions.
• Conducts performance reviews, coaching, and removal of barriers.
• Collaborates with sales, operations, recruitment, and implementation teams.
• Manages resources to align with revenue targets and business strategy.

Skills

Account Management Leadership

Healthcare Staffing MSP/VMS Expertise

Revenue Growth and Client Retention

Metrics KPI Management

Executive Presence

Strategic Leadership

Communication Skills

Education

Bachelor's Degree + 7-10 years

High School Diploma/GED + 11-14 years

Job description

AMN Healthcare in Dallas, TX seeks a Director of Account Management, Revenue Cycle Solutions. You will lead strategy, develop an expert account management team, and drive retention and growth across assigned accounts.

This role requires deep healthcare staffing experience with MSP/VMS models, strong client partnerships, and translating performance data into actionable plans. You will collaborate across sales, operations, and recruitment to optimize service delivery and outcomes.