Strategic Revenue Cycle Director

General Medicine; Salt Lake City (UT); Remote; USD 180,000 - 240,000; Full time

Job summary

General Medicine seeks a Revenue Cycle Management Director to lead the strategic direction and performance of revenue operations across our virtual medical practice, aligning financial performance with patient experience and scalable growth.

This executive role requires deep healthcare expertise, strong business acumen, and the ability to influence senior decision-makers while building a high-performing, tech-enabled revenue organization that supports rapid growth and operational excellence.

Qualifications

• Bachelor’s degree in healthcare administration, business, finance or related field (Master’s degree preferred).
• 12+ years of progressive experience in revenue cycle management, with at least 5+ years in a director or executive leadership role.
• Deep expertise in end-to-end revenue cycle operations across multi-state and telehealth environments.
• Strong knowledge of medical coding standards (CPT, ICD-10), E/M guidelines, and complex payer structures.
• Proven ability to influence executive stakeholders and drive cross-functional initiatives.

Responsibilities

• Define and lead the overarching revenue cycle strategy.
• Provide executive oversight of patient access, authorization, coding, billing, denials, collections, and reporting.
• Partner with leadership on revenue forecasting, pricing models, and payer contracting.
• Identify and drive transformational initiatives to optimize revenue capture and margins.
• Establish enterprise KPIs and performance frameworks for revenue cycle effectiveness.
• Lead workforce strategy, leadership development, and vendor management.
• Oversee relationships with third-party billing vendors, clearinghouses, and payer partners.
• Champion adoption of technology, automation, and data analytics.
• Drive cross-functional alignment with clinical, product, engineering, finance, and operations teams.
• Lead payer strategy, contract negotiation support, reimbursement optimization, and dispute resolution.
• Ensure compliance with HIPAA, CMS, and payer policies; oversee audit readiness and risk management.
• Provide strategic insights and reporting to the executive team and board.

Skills

Revenue cycle

Executive leadership

Financial forecasting

Payer contracting

Healthcare operations

Education

Bachelor’s degree in healthcare administration, business, finance

Master’s degree preferred

Tools

EMR systems

RCM software

Analytics tools

Job description

General Medicine seeks a Revenue Cycle Management Director to lead the strategic direction and performance of revenue operations across our virtual medical practice, aligning financial performance with patient experience and scalable growth.

This executive role requires deep healthcare expertise, strong business acumen, and the ability to influence senior decision-makers while building a high-performing, tech-enabled revenue organization that supports rapid growth and operational excellence.