Senior Director, Responsible AI & Governance

Verizon Communications; Irving (TX); On-site; USD 126,000 - 242,000; Full time

Job summary

Verizon is seeking an Associate Director of Responsible AI to lead enterprise-wide efforts ensuring AI/ML technologies are developed, deployed, and scaled safely, ethically, and equitably across the organization.

Sitting at the intersection of technology, law, and business, you will coordinate with Legal, Privacy, and Public Policy, co-chair the AI Governance Council, and drive auditing, risk management, and MLOps integrations.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant work experience in technology policy, data governance, legal, risk management, or data science.
• Three or more years of direct leadership experience in AI Governance, Responsible AI, Tech Ethics, or AI/ML Risk Management at an enterprise scale.
• Deep understanding of machine learning lifecycles, generative AI technologies, and the specific ethical risks associated with Large Language Models (LLMs).
• Demonstrated experience translating global AI and data regulations (e.g., NIST AI RMF, EU AI Act, GDPR, CCPA) into enterprise compliance strategies.

Responsibilities

• Defining, scaling, and managing Verizon’s enterprise-wide Responsible AI (RAI) framework to align with global standards like the NIST AI RMF.
• Co-chairing the AI Governance Council, facilitating strategic reviews of high-impact AI use cases, and establishing clear go/no-go criteria for model deployment.
• Designing and implementing AI auditing processes focused on bias mitigation, algorithmic fairness, transparency, and explainability.
• Partnering with Legal, Privacy, and Public Policy teams to navigate the rapidly evolving AI regulatory landscape (e.g., EU AI Act, FTC guidelines) and ensure strict compliance.
• Leading cross-functional AI "red-teaming" and stress-testing initiatives to identify vulnerabilities and edge-case failures in production models.
• Collaborating with ML engineers and product managers to embed RAI checkpoints directly into the CI/CD pipeline and ML lifecycle (MLOps).
• Developing comprehensive training programs to upskill Verizon’s workforce on AI ethics, data privacy, and responsible development practices.

Skills

AI Governance

Enterprise Risk

Stakeholder Management

MLOps

Ethics in AI

Education

Bachelor’s degree or 4+ years experience

Job description

Verizon is seeking an Associate Director of Responsible AI to lead enterprise-wide efforts ensuring AI/ML technologies are developed, deployed, and scaled safely, ethically, and equitably across the organization.

Sitting at the intersection of technology, law, and business, you will coordinate with Legal, Privacy, and Public Policy, co-chair the AI Governance Council, and drive auditing, risk management, and MLOps integrations.