Senior Director, Programs Operations & Tech Platforms (Hybrid)

Vizient; Irving (TX); Hybrid; USD 135,000 - 237,000; Full time

Job summary

Vizient in Irving, TX, seeks a Senior Director to provide strategic leadership for operational platforms, processes, analytics, and market offerings that support the Vizient Reserve program. You will lead technology platforms to deliver client value, improve product and inventory access, and enable data-driven client engagement across cross-functional teams.

You will oversee complex operations and establish scalable processes, controls, and performance measures to enhance program execution and

Qualifications

• Relevant degree preferred.
• 10 or more years of relevant experience required.
• Experience leading complex operations, technology-enabled programs, or platform-based services required.
• Experience with healthcare supply chain, client onboarding, analytics, supplier strategy, or inventory management preferred.

Responsibilities

• Oversee operations for the Vizient Reserve platform, Vizient Advance Access Hub, and third-party resiliency platform to ensure consistent and effective program execution.
• Lead the resiliency offering delivered through the third-party platform, including market positioning, utilization, and integration with Vizient's broader supply assurance strategy.
• Partner with supplier strategy leaders to leverage technology platforms to strengthen supplier engagement, inventory visibility, product access, and resiliency initiatives.
• Lead client enrollment and onboarding operations, including category participation, platform enrollment, pricing activation, data accuracy, and access to appropriate products and program functionality.
• Oversee client implementation across new categories, programs, and technology platforms to support adoption and a consistent client experience.
• Develop automated reporting and analytics that demonstrate client value, compliance, inventory access, and overall program performance.
• Equip Client Success and field teams with actionable insights, client value play cards, compliance reporting, and other tools that support effective client engagement.
• Oversee supplier inventory reporting and back-end data management, including product additions, client records, pricing, and platform functionality, to ensure timely and accurate information.
• Partner with technology, commercial, supplier, and operations teams to automate reporting, optimize processes, enhance platform capabilities, and improve the client experience.
• Establish operating standards, controls, and performance measures and lead teams through ongoing program, platform, and market offering enhancements.

Skills

Analytical skills

Cross-functional leadership

Executive communication

Scalable processes

Healthcare supply chain

Education

Relevant degree preferred

Job description

Vizient in Irving, TX, seeks a Senior Director to provide strategic leadership for operational platforms, processes, analytics, and market offerings that support the Vizient Reserve program. You will lead technology platforms to deliver client value, improve product and inventory access, and enable data-driven client engagement across cross-functional teams.

You will oversee complex operations and establish scalable processes, controls, and performance measures to enhance program execution and