Senior Director, Private Dining & Catering - North America

Eataly; New York (NY); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Job summary

Eataly Corporate in New York is seeking a Senior Manager, Private Sales to lead the North American private dining, events and catering business. You will drive revenue, develop partnerships, and manage on- and off-premises programs across the U.S.

and Canada, reporting to the VP of Hospitality, North America. You will oversee cross-functional teams, optimize pricing, and collaborate with Marketing and Operations to deliver a seamless client experience from inquiry to fulfillment.

Qualifications

• 7+ years in hospitality sales, private dining, catering, or events
• Proven revenue growth and targets achievement
• Experience leading multi-location or regional sales teams
• Strong understanding of corporate events, private dining, and B2B sales
• Excellent forecasting, budgeting, and profitability management
• Leadership, communication, negotiation, and relationship management skills
• Familiarity with CRM and event platforms; Tripleseat, FoodStorm, ezCater preferred
• Advanced Excel and PowerPoint skills
• Highly organized, able to manage multiple priorities across markets
• Willingness to travel across North America

Responsibilities

• Develop and execute North American private sales strategy aligned with budgets and growth objectives
• Drive revenue across private dining, events, corporate catering, and group dining
• Pursue corporate accounts, outbound sales, and B2B partnerships
• Provide leadership to Private Dining and Catering teams across markets
• Maximize event space utilization, seasonal demand, and average spend
• Monitor pipeline, lead conversion, bookings, and client retention
• Manage CRM, reporting standards, forecasting, and handoffs
• Collaborate with Finance and Operations on pricing, margins, and contracts
• Coordinate with Store Ops and Culinary on feasibility and standards
• Partner with Marketing on campaigns and sales materials
• Oversee corporate accounts, event planners, and third-party channels
• Ensure seamless client experience from inquiry to fulfillment
• Identify improvements to productivity and forecasting across markets

Skills

Sales leadership

Strategic planning

Negotiation

Relationship management

Analytical thinking

Multisite leadership

Education

Bachelor's degree in Business or Hospitality

Tools

Tripleseat

FoodStorm

ezCater

CRM systems

Excel

PowerPoint

Job description

Eataly Corporate in New York is seeking a Senior Manager, Private Sales to lead the North American private dining, events and catering business. You will drive revenue, develop partnerships, and manage on- and off-premises programs across the U.S.

and Canada, reporting to the VP of Hospitality, North America. You will oversee cross-functional teams, optimize pricing, and collaborate with Marketing and Operations to deliver a seamless client experience from inquiry to fulfillment.