Senior Director, Physician Services – Strategy & Operations

Lifepoint Health®; Las Cruces (NM); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO & disability

Tuition assistance

401(k) with match

Wellness programs

Career development

Job summary

Memorial Medical Center, part of Lifepoint Health, seeks a Senior Director of Physician Services to lead practice management and drive strategic initiatives across the group. This role requires steering financial and operational performance, integrating physicians into the network, and coordinating with leadership and learning teams to support ongoing development.

The position emphasizes collaboration with hospital management and cross-functional leadership to optimize EMR plans, ensure quality

Qualifications

• Graduated from a Health Care Management or Business Administration program (Required).
• Minimum of ten (10) years managing physician practices with travel up to 75%.

Responsibilities

• Provide leadership and administration for all aspects of Physician Practice Management.
• Ensure financial and operational performance aligns with program goals and hospital initiatives.
• Integrate physicians into the Group’s delivery system and support practice startups.
• Lead development and evaluation of professional development strategies for Physician Services.
• Coordinate with Talent Development to support department needs.
• Supervise Market Directors/Managers and oversee day-to-day operations.

Skills

Healthcare leadership

Strategic planning

Team leadership

Executive communication

Education

Bachelor's degree in Healthcare Management or Business Administration

Master’s degree in Healthcare Management or related field

Job description

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Senior Director, Physician Services joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Senior Director, Physician Services joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

A Senior Director, Physician Services who excels in this role:

• Provides leadership, direction and ongoing administration and management for all aspects of Physician Practice Management and ensures policies and procedures are implemented for efficient, effective management of all programs.
• Has overall responsibility for all aspects of Physician Practice Management's financial and operational performance and is accountable to communicate and implement Group and Hospital strategic initiatives to meet the program goals and objectives.
• Responsible to the company at all levels: HSC, Group, and hospital to assist in the integration of physicians into the Group's delivery system.
• In addition to their operational responsibilities this role leads the design, implementation and evaluation of professional development strategies, initiatives and programs within Physician Services.
• All of these activities will be coordinated with the Company's Talent Development programs to fully leverage the resources to support the ongoing needs of the department.
• Supervises leads and develops Market Directors and Market Managers to oversee day-to-day operations of the Group's employed physicians.
• Develop and implement specific programs, products, and services to support the long-range strategic direction for the Group's employed physicians.
• Assists with due diligence for the Group's Employed Practice acquisitions, coordinates findings with Group, identifies operational requirements and opportunities to incorporate post acquisition; assist with financial monitoring
• Serves as communication liaison with Hospital Management, Group, Physician Services, and practices.
• Oversees the coordination of operational start-up for new practices with Physician Practice Management staff.
• Monitors all physician employment agreements for physicians and any contract provisions, updates, and revisions that address the responsibilities of Physician Practice Management.
• Supervises the Group's practice management team and provides assistance in determining appropriate staffing needs.
• Conducts on-site practice visits to meet with physicians and staff.
• Communicates any operational opportunities to the Hospital CEO, Group President, and Physician Services.
• Oversees and directs administrative activities such as systems to maintain accurate and comprehensive files for: patient records; current operational policies and procedures; internal and external reports and correspondence; governmental and regulatory standards.
• Provides recommendations for operational changes and ensures implementation and adherence.
• Identifies and recommends a course of action for approval to the Group President, Hospital, and Physician Services on organizational and/or operational problems requiring intervention or resolution.
• Coordinates the preparation of the annual Practice Management operational and capital budgets; participates in the ongoing evaluation of the allocation of funds and expenses, and provides monthly and annual statistical data, interpretation and variance reporting with timely immediate corrective action plans.
• Ensures execution of LifePoint Physician Services' "Meaningful Use Current State Assessment & Road Map to the Future" Business Plan. The Plan is designed to achieve Meaningful Use in the employed medical practices. Responsible for updating the Plan as required.
• Ensures that the Practice Management Service Line is positioned to optimize the performance of the EMR strategy with goals to improve quality, clinical outcomes, and productivity.
• Work collaboratively with Physician Service and Human Resource leaders, including the Vice Presidents of Physician Services and the Senior Director of Learning and Development in Human Resources to ensure program effectiveness.
• Develop and coordinate quarterly new Manager/Provider Orientation and Training at the HSC. Engage needed HSC resources to provide a comprehensive program to orient and train new Physician Services Staff on Practice Startups, Financials, Coding, Compliance, Quality Initiatives, Legal, etc...
• Serve as Physician Services Facilitator for Advancement to CMPE.
• Develop basic Practice Management Skills Assessment.
• Develop basic Practice Management Skills Training.
• Help Practice Management Leadership with individual or Group needs for talent identification and development.
  
  

What We're Looking For

Applicants should have graduated from a Program in Health Care Management or Business Administration Required; Bachelor's degree Required; Master's degree Preferred. Additional requirements include:

• A minimum of ten (10) years of experience managing physician practices, and the ability to travel up to 75% of time.
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
  
  

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
  
  

More About Memorial Medical Center

Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in sunny Las Cruces, New Mexico with a population of 110,000 and a service area population of 300,000. The city is known for its safe and affordable living conditions, beautiful scenery, outstanding educational system, friendly people and high quality health care. It is just 40 minutes from El Paso (metro population of 800,000), and El Paso International Airport with connections to worldwide destinations. For education, Las Cruces is the home of New Mexico State University, the Burrell College of Osteopathic Medicine, Doña Ana Community College and outstanding K-12 schools.

EEOC Statement

Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.