Overview
Your Experience Matters Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Senior Director, Physician Services joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How You’ll Contribute
- Provides leadership, direction and ongoing administration and management for all aspects of Physician Practice Management and ensures policies and procedures are implemented for efficient, effective management of all programs.
- Has overall responsibility for all aspects of Physician Practice Management’s financial and operational performance and is accountable to communicate and implement Group and Hospital strategic initiatives to meet the program goals and objectives.
- Responsible to the company at all levels: HSC, Group, and hospital to assist in the integration of physicians into the Group’s delivery system.
- Leads the design, implementation and evaluation of professional development strategies, initiatives and programs within Physician Services.
- Co‑ordinates with the Company’s Talent Development programs to fully leverage resources to support the ongoing needs of the department.
- Supervises leads and develops Market Directors and Market Managers to oversee day‑to‑day operations of the Group’s employed physicians.
- Develops and implements specific programs, products, and services to support the long‑range strategic direction for the Group’s employed physicians.
- Assists with due diligence for the Group’s Employed Practice acquisitions, coordinates findings with Group, identifies operational requirements and opportunities to incorporate post‑acquisition; assists with financial monitoring.
- Serves as communication liaison with Hospital Management, Group, Physician Services, and practices.
- Oversees the coordination of operational start‑up for new practices with Physician Practice Management staff.
- Monitors all physician employment agreements for physicians and any contract provisions, updates, and revisions that address the responsibilities of Physician Practice Management.
- Supervises the Group’s practice management team and assists in determining appropriate staffing needs.
- Conducts on‑site practice visits to meet with physicians and staff.
- Communicates any operational opportunities to the Hospital CEO, Group President, and Physician Services.
- Oversees and directs administrative activities such as systems to maintain accurate and comprehensive files for patient records, current operational policies and procedures, internal and external reports and correspondence, governmental and regulatory standards.
- Provides recommendations for operational changes and ensures implementation and adherence.
- Identifies and recommends a course of action for approval to the Group President, Hospital, and Physician Services on organizational and/or operational problems requiring intervention or resolution.
- Coordinates the preparation of the annual Practice Management operational and capital budgets; participates in the ongoing evaluation of the allocation of funds and expenses, and provides monthly and annual statistical data, interpretation and variance reporting with timely corrective action plans.
- Ensures execution of LifePoint Physician Services’ "Meaningful Use Current State Assessment & Road Map to the Future" Business Plan and updates the Plan as required.
- Ensures that the Practice Management Service Line is positioned to optimize the performance of the EMR strategy with goals to improve quality, clinical outcomes, and productivity.
- Works collaboratively with Physician Service and Human Resource leaders, including the Vice Presidents of Physician Services and the Senior Director of Learning and Development in Human Resources to ensure program effectiveness.
- Develops and coordinates quarterly new Manager/Provider Orientation and Training at the HSC, engaging needed HSC resources to provide a comprehensive program to orient and train new Physician Services staff on Practice Startups, Financials, Coding, Compliance, Quality Initiatives, Legal, etc.
- Serves as Physician Services Facilitator for Advancement to CMPE.
- Develops basic Practice Management Skills Assessment.
- Develops basic Practice Management Skills Training.
- Helps Practice Management Leadership with individual or Group needs for talent identification and development.
What We’re Looking For
Applicants should have graduated from a Program in Health Care Management or Business Administration (Required); Bachelor's degree (Required); Master’s degree (Preferred). Additional requirements include:
- A minimum of ten (10) years of experience managing physician practices, and the ability to travel up to 75% of time.
- Critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Benefits
- Comprehensive benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
- Financial protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
- Financial & career growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional development: Ongoing learning and career advancement opportunities.
EEOC Statement
Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.