Systems Analyst

Lifepoint Health®; Las Cruces (NM); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off & holidays

Tuition assistance & 401(k)

Employee wellness programs

Job summary

Memorial Medical Center, part of Lifepoint Health, is seeking a Systems Analyst in Las Cruces, NM, to optimize hospital information systems and IT services.

You will manage deployments, coordinate with departments, support desktop, network, and nurse call systems, and provide analysis to improve patient care through technology.

A background in hospital IT, electronics, and the ability to work under pressure are preferred.

Qualifications

• Associate degree or equivalent in Electronics.
• 3-4 years electronic repair experience on PCs and PC-based equipment.
• Two years' recent experience in a hospital information systems department.
• Experience evaluating, selecting, and/or installing automated information systems.
• Formal training with Windows desktop and server platforms.
• Knowledge of networks, client-server computing, and help desk.
• Vendor-specific training for nurse call system and phone switch.

Responsibilities

• Identifies opportunities to improve business processes through IT.
• Provides technical leadership and guidance to user departments evaluating, selecting, installing, and supporting automated information systems.
• Assists with analyzing, specifying, reviewing, and implementing hospital information systems.
• Manages the telephone system, including installation, maintenance, and support.
• Plans and coordinates services related to PCs, peripherals, printers, cables, and Nurse Call.
• Analyzes business processes and data to identify IT automation opportunities.
• Provides telephone services to internal and external customers.
• Installs and maintains in-house PCs, printers, scanners, network components, and time clocks.
• Manages automated systems including implementation, vendor coordination, and training.
• Maintains knowledge of financial, clinical, and office automation applications.
• Performs department analyses to determine appropriate levels of automation.
• Provides application- and system-level support and hardware support as needed.

Skills

Process improvement

Technical leadership

Hospital IT experience

Critical thinking

Windows desktop/server

Networks/IT infrastructure

Nurse Call system

Phone switch

Education

Associate degree or equivalent in Electronics

Tools

Nurse Call System

Phone Switch

PC maintenance

Job description

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Systems Analyst, joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Your Experience Matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Systems Analyst, joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

A Systems Analyst who excels in this role:

• Identifies opportunities to improve business processes through the effective use of information technology.


• Provides technical leadership, guidance, and assistance to user departments in evaluating, selecting, installing, and supporting automated information systems.


• Assists with analyzing, specifying, reviewing, and implementing the hospital's information systems.


• Manages the telephone system, including installation, maintenance, and support.


• Plans and coordinates services related to PCs and peripherals, printers, telephone and wireless phone systems, cable plant infrastructure, and Nurse Call.


• Analyzes business processes and data to identify opportunities to automate and improve existing processes through information technology.


• Provides telephone services to internal and external customers to ensure telecommunication needs are met.


• Installs and maintains in-house PCs, printers, scanners, network components, mobile carts, and time clocks.


• Manages automated systems, including implementation, vendor coordination, system interfaces, problem identification and tracking, custom reporting, conversion issues, user training, and ongoing system review and maintenance.


• Maintains and applies knowledge of financial, clinical, and office automation applications and related computer systems.


• Performs departmental needs analyses to determine appropriate levels and degrees of computer system automation.


• Provides application- and system-level support.


• Provides hardware support as needed.


• Serves as a consultant to management, providing decision support for initiatives, policies, and procedures.


• Serves as a key customer contact for inquiries and the resolution of customer issues.

Education

What we're looking for

• Associate degree or equivalent in Electronics.

Skills & Experience

• Prefer 3-4 years electronic repair experience on PCs and PC based equipment.


• Vendor-specific training required for supported hardware devices.


• Two years' recent experience in a hospital information systems department. Experience in evaluating, selecting, and/or installing automated information systems.


• Prefer experience with multiple systems running on various platforms.


• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.


• Must be able to work in a stressful environment and take appropriate action.


• Formal training or direct experience with personal computer systems and applications including spreadsheets, word processors, and databases.


• Formal training or direct experience with the Windows desktop and server platform required.


• Knowledge of networks, client-server computing, help desk, HTML, and other computing platforms helpful but not required.


• Vendor-specific training will be required for nurse calls system and phone switch.

Why join us

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.


• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.


• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.


• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).


• Professional Development:Ongoing learning and career advancement opportunities.

More About Memorial Medical Center

Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.