Senior Director, Pharmacy & Payment Operations (Remote)

Optum; Eden Prairie (MN); On-site; USD 159,000 - 273,000; Full time

Job summary

UnitedHealth Group is seeking a Senior Director for Optum Rx Pharmacy and Payment Operations to oversee credentialing, payment processes, and governance. The role drives end-to-end quality, regulatory compliance, and platform improvements across the network, acting as a product owner for key platforms.

The role supports remote work nationwide, with in-office requirements for Minneapolis or DC areas four days per week.

Qualifications

• 5+ years of people management experience.
• Experience leading strategic thinking and planning with operational execution.
• Operations and process leadership experience.
• Consistent track record delivering results and driving improvements.
• Proven ability to build and evolve new functions and organizations.
• Strong analytical, problem-solving and systems thinking abilities.
• Strong written and verbal communication, including executive-level presentations.
• Ability to operate independently with high ownership and judgment.

Responsibilities

• Lead cross-organizational partnership to effect change across OptumRx businesses.
• Define and execute strategies for network operations and translate to team objectives.
• Drive pharmacy relationship management with teams using latest technologies and AI.
• Oversee end-to-end business process activities and continuous improvement.
• Diagnose improvement opportunities and develop strategic roadmaps for automation and tools.
• Enhance use of data analytics to increase operating controls and quality validations.
• Promote a culture of quality and governance across the network ecosystem.

Skills

People management

Strategic thinking

Analytical thinking

Executive communication

Independent ownership

Tools

AI tools

Agile methodology

Job description

UnitedHealth Group is seeking a Senior Director for Optum Rx Pharmacy and Payment Operations to oversee credentialing, payment processes, and governance. The role drives end-to-end quality, regulatory compliance, and platform improvements across the network, acting as a product owner for key platforms.

The role supports remote work nationwide, with in-office requirements for Minneapolis or DC areas four days per week.