Senior Director, Payroll Product Management & AI Strategy

Ceridian HCM, Inc; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

Ceridian HCM, Inc. is seeking a Senior Director of Product Management, Payroll to own strategy and outcomes for Dayforce Payroll.

You will lead a growing team of product managers, shaping the roadmap, engaging customers, and driving exceptional execution with Engineering and Design. You will set a multi‑year payroll vision, define AI opportunities, and balance compliance with innovation, delivering measurable customer value and revenue impact.

Qualifications

• 10+ years in product management, including 5+ years leading product managers.
• Proven player‑coach: built and developed high‑performing teams while owning strategy and delivery.
• Track record of setting product strategy for a complex, mission‑critical product and shipping outcomes.
• Proven track record bringing AI to market in enterprise products with measurable impact.
• AI‑fluency in daily work: using AI for research, analysis, prototyping, and decision‑making.
• Strong metrics orientation: define success measures and manage to outcomes, not output.
• Experience working with enterprise customers, including escalations with executives.
• Skilled cross‑functional leader who builds trust with Sales, Services, Support, Engineering, and Marketing.
• Excellent written and verbal communication; comfortable presenting to executives, customers, and industry analysts.
• Enterprise B2B SaaS experience, ideally in HCM, ERP, payroll, or similar regulated domains; payroll/tax domain knowledge preferred.
• Experience leading distributed, global teams.

Responsibilities

• Lead, coach, and develop a team of product managers; foster ownership, curiosity, and high standards.
• Own multi‑year vision, strategy, and roadmap for Dayforce Payroll with market insight and customer outcomes.
• Define AI opportunities in payroll from pay prep to validation and issue resolution with measurable impact.
• Stay hands‑on in strategy, discovery, and customer work; unblock delivery on high‑stakes initiatives.
• Partner with Engineering and Design to ship high‑quality releases on schedule.
• Own payroll product backlog and release plans at portfolio level, balancing compliance and innovation.
• Engage customers directly through advisory boards, roadmap sessions, and site visits; respond to escalations with transparency.
• Collaborate with Sales, Services, Support, Product Marketing, and Partners on deal support and implementations.
• Represent Dayforce Payroll with industry analysts and at events.
• Define and own business metrics: adoption, retention, revenue impact, accuracy, processing time, and CSAT.

Skills

People leadership

Strategy & vision

Execution

GTM & customer

AI in product

Cross-functional leadership

Job description

Ceridian HCM, Inc. is seeking a Senior Director of Product Management, Payroll to own strategy and outcomes for Dayforce Payroll.

You will lead a growing team of product managers, shaping the roadmap, engaging customers, and driving exceptional execution with Engineering and Design. You will set a multi‑year payroll vision, define AI opportunities, and balance compliance with innovation, delivering measurable customer value and revenue impact.