Senior Director of Solutions Architecture (Hands-On)

DOSS; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

DOSS is seeking a Director of Solutions Architecture within the Forward Deployed Services team. This leader will own a portfolio of upper mid-market and enterprise clients, guiding a team of highly technical FDPMs while staying deeply hands-on themselves.

You will drive discovery, design, and build phases, oversee UAT and go-live, and push AI-forward improvements across the customer lifecycle. The role blends strategy with hands-on execution in a fast-growing AI-native company.

Qualifications

• 5+ years of leadership experience in engineering, consulting, finance, operations, product operations, or technical program management.
• Ability to work hands-on as a player-coach who rolls up sleeves and contributes directly.
• Strong analytical mindset; comfort with ambiguity and rapid synthesis.

Responsibilities

• Lead a team of FDPMs across a portfolio of upper mid-market and enterprise clients.
• Stay hands-on across the end-to-end post-sales lifecycle: discovery, design, implementation, and go-live.
• Own the success of the client relationships and drive retention and expansion.
• Conduct cross-functional deep-dives to map end-to-end business processes and workflows.
• Translate process flows into product design and configuration within the DOSS platform.
• Partner with technical teams on integrations and data migrations.
• Lead the portfolio through UAT, training, and go-live support.

Skills

Leadership

Systems thinking

Player-coach

High-intensity

Technical from first principles

Analytical mindset

SQL experience

Tools

ERP systems

SQL

Job description

DOSS is seeking a Director of Solutions Architecture within the Forward Deployed Services team. This leader will own a portfolio of upper mid-market and enterprise clients, guiding a team of highly technical FDPMs while staying deeply hands-on themselves.

You will drive discovery, design, and build phases, oversee UAT and go-live, and push AI-forward improvements across the customer lifecycle. The role blends strategy with hands-on execution in a fast-growing AI-native company.