Senior Director of Quality

CSP Innovations, Inc.; Auburn Hills (MI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Life insurance

Flexible spending accounts

Job summary

CSP Innovations, Inc. seeks a senior quality leader to direct CSP’s QA operations and maintain the Quality Management System. You will drive process improvements, establish clear quality policies, and ensure compliance with regulatory requirements from concept to manufacture.

The role requires 10+ years in a senior quality role, Six Sigma expertise, and experience as a QMS Lead Auditor. You will interact with regulators, customers, and suppliers to uphold the highest standards.

Qualifications

• Results oriented – able to meet goals, deadlines and targets.
• Strong organizational, multi-tasking and time management skills.
• Excellent problem solving and analytical abilities.

Responsibilities

• Establish a culture of quality aligned with business strategy.
• Direct QA operations to enforce policies, processes and metrics.
• Optimize and maintain the Quality Management System (QMS).
• Lead process improvements for efficiency, speed and cost savings.
• Ensure customer requirements are met and act as primary contact with regulators and auditors.
• Collaborate with purchasing to set supplier quality criteria and monitor performance.

Skills

Quality leadership

Six Sigma Black Belt

QMS Lead Auditor

Software QA understanding

Analytical skills

Education

BEng/MBA

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U.

Our comprehensive offering includes:

• affordable medical, dental, and vision care
• flexible spending accounts
• life insurance
• 401k with company match and much, much more

Job Description Essential Job Functions:

• Partner with CSP’s leaders and staff to establish and maintain a culture of quality in line with business strategy
• Direct quality assurance operations for CSP to establish clear policies, processes and metrics in line with business strategy and regulatory requirements that are instrumental in driving consistency and compliance with quality standards from product concept through to manufacture
• Optimize and maintain CSP’s Quality Management System.
• Lead process improvements for greater efficiency, speed of delivery, and cost savings by Implementing new quality procedures and process tailored to the uniqueness of CSP’s products and services.
• Establish quality practices that are clear and efficient, enabling scalability of the business whilst always ensuring customer satisfaction is maintained
• Develop and maintain systems to support operations and product development teams with quality engineering insight into product performance and customer experience in the field Establish monthly reporting to management on the performance of the quality system and customer experience; which includes related business intelligence, metrics, performance monitoring and action plans
• Responsible for ensuring that customer requirements are met. Act as the key contact with regulators and customers auditors and taking responsibility for ensuring timely execution of corrective actions Working closely with purchasing staff to establish supplier quality performance criteria and monitor supplier performance undefined

Qualifications:

Results oriented – Proven ability to achieve goals, deadlines and targets; Strong organizational, multi-tasking and time management skills; Strong problem solving and analytical skills. Communication - Speaks clearly and persuasively in positive and negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; demonstrates strong written communication skills leadership. Exhibits confidence in self and to others; Inspires and motivates others to perform to a high standard; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Displays passion and optimism; Mobilizes others to fulfill corporate vision; Maintains absolute confidentiality.

• 10 plus years of experience in a senior quality role with in an accredited quality management system environment. In depth understanding of quality systems, processes and quality techniques
• Black belt six sigma an asset, experience leading six sigma improvement initiatives Experienced QMS Lead Auditor. Ability to establish root cause and drive problems to effective resolution
• CQE/CQM ASQ certification an asset Working familiarity with a large variety of quality tools and processes (8D, Six Sigma, Lean, Kaizen, etc.) Understanding of Software QA and Software development processes would be an asset

Education:

Bachelor of Engineering degree and/or MBA, preferred with at least 10 years’ experience. Registered as a certified auditor by a recognized authority or be eligible for certification.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you! Being a CSP employee means having the opportunity to see your impact every day. Our work experience is the combination of everything that’s unique about our culture, our core values, our commitment to your success, and most importantly, our people. We are a team of self-disciplined, hardworking, curious, trustworthy and humble people who make choices according to what is best for the team. We live to collaborate and make a difference.