Senior Director of Project Delivery & Operations

Bravas; Humble (TX); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Base salary plus annual bonus

Medical, dental, vision

401(k)

PTO

Job summary

Bravas in the United States seeks a Director of Operations, Project Delivery to standardize how we manage luxury residential and commercial projects across locations, from contract through procurement, scheduling, installation, programming, commissioning, and handoff to Service.

You will build one scalable project management methodology in D-Tools, train Project Managers to execute it, and measure its impact on schedule, budget, and client satisfaction while partnering with General Managers as

Qualifications

• 10+ years of construction project management experience on high-end residential, hospitality, or commercial projects.
• Minimum 5+ years in senior PM, project executive, or equivalent.
• Ability to design, document, and roll out standardized processes across multiple locations through influence.
• 3+ years leading and developing Project Managers, directly or via a PMO.
• Bachelor's degree in construction management, engineering, business, or related field, or equivalent experience.
• Willingness to travel 40–50%, including extended time on major projects in year one.
• Pass a criminal background check and hold a valid driver's license.

Responsibilities

• Build and maintain a standard project management methodology in partnership with GMs, PMs, and Operations leadership.
• Partner with each GM on rollout plans, adapting to local realities without lowering the standard and resolving disagreements directly.
• Define project tiers with the right planning, controls, staffing, and reporting for each.
• Map the full project lifecycle with clear roles, milestones, and handoffs, and set PM assignment rules for large projects.
• Lead high-risk signature projects to stabilize schedule, budget, and communication and refine the playbook.
• Develop PM training programs and competency levels within BRAVAS Core Skills Framework; advise GMs on PM hiring and development.
• Lead project health reviews, join site visits, and coach PMs through complex projects.
• Strengthen sales-to-execution handoff with Sales and Design to ensure clear scope, budget, and margin at start.
• Drive project financial discipline with Finance: budgets, labor forecasting, change orders, billing milestones, and cost to complete.
• Standardize closeout and transition to Service.
• Make D-Tools the system of record, partnering with IT on configuration and NetSuite integration.
• Build PM performance reporting and KPIs (schedule adherence, margin, change orders, billing, punch-list closure, client satisfaction).
• Run lessons-learned reviews and build a cross-branch PM community of practice.

Skills

Project leadership

Communication

Coaching

Budgeting

Scheduling

Education

Bachelor's degree

Tools

D-Tools

NetSuite

Procore

Smartsheet

Microsoft Project

Crestron

Savant

Control4

Lutron

Job description

Bravas in the United States seeks a Director of Operations, Project Delivery to standardize how we manage luxury residential and commercial projects across locations, from contract through procurement, scheduling, installation, programming, commissioning, and handoff to Service.

You will build one scalable project management methodology in D-Tools, train Project Managers to execute it, and measure its impact on schedule, budget, and client satisfaction while partnering with General Managers as