Senior Director of Leasing & Resident Services

WizeHire, Inc; Augusta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Augusta Rental Homes is seeking an experienced property management leader to oversee the Leasing and Resident Services departments. This senior operational role will drive leasing of available homes and ensure professional, responsive service to about 1,600 residents, leading a team of roughly 10 staff across Leasing and Resident Services.

The manager will hire, train, coach, manage, and develop the team, while ensuring systems are followed and performance expectations are met.

Qualifications

• Experience leading leasing and resident services teams.
• Ability to hire, train, coach, and develop staff.
• Strong data-driven approach to problem solving and process improvement.
• Understanding of leasing, renewal, and resident service processes.

Responsibilities

• Oversee Leasing and Resident Services departments.
• Ensure processes are followed and performance targets met.
• Hire, train, coach, and develop team.
• Use data to identify issues and drive execution across the team.

Skills

Team leadership

Property management

Data analysis

Hiring & training

Coaching

Operational leadership

Job description

Augusta Rental Homes is seeking an experienced property management leader to oversee the Leasing and Resident Services departments. This senior operational role will drive leasing of available homes and ensure professional, responsive service to about 1,600 residents, leading a team of roughly 10 staff across Leasing and Resident Services.

The manager will hire, train, coach, manage, and develop the team, while ensuring systems are followed and performance expectations are met.