Senior Director of Client Relations

HealthOp Solutions; Arizona; Remote; USD 120,000 - 150,000; Full time

Job summary

HealthOp Solutions seeks a Senior Director of Client Relations to lead strategic client relationships and drive high-stakes payer contracting initiatives. You will analyze financial data, negotiate complex contracts, and guide executive decisions to deliver measurable value.

The role emphasizes strategic advisory capabilities, cross-functional collaboration, and the ability to operate in a fully remote, executive-facing environment.

Qualifications

• Bachelor's degree required in a related field.
• Minimum 5–6 years in healthcare consulting, payer-provider contracting, client relations or related strategy roles.
• Direct experience in health insurance payer, provider, or government healthcare sector.
• Proven track record negotiating and renegotiating complex healthcare contracts.
• Strong financial analysis capabilities and advanced Excel proficiency.
• Ability to manage executive-level client relationships and communicate with senior stakeholders.

Responsibilities

• Serve as a trusted strategic advisor to healthcare clients and executives.
• Develop and manage long-term, high-value client relationships and consulting engagements.
• Lead complex healthcare contract negotiations, evaluations, and renegotiations.
• Analyze healthcare financial data, reimbursement trends, and contract performance; create data-driven recommendations.

Skills

Strategic leadership

Contract negotiations

Financial analysis

Healthcare consulting

Executive-level client management

Data analysis

Education

Bachelor's degree in Business Administration, Finance, Healthcare Administration, Economics, Accounting, or related field

Tools

Excel

Job description

Senior Director of Client Relations – Healthcare Consulting & Payer Contracting (Remote)

$120,000–$150,000 Annually | Fully Remote | Executive-Level Client Strategy & Contract Negotiations

We are seeking an experienced Senior Director of Client Relations to lead strategic healthcare client relationships, complex contract negotiations, financial analysis, and consulting initiatives.

This is an opportunity for a healthcare industry professional with expertise in payer-provider contracting, healthcare reimbursement, financial strategy, and executive-level client management.

The ideal candidate combines the relationship management skills of a senior healthcare executive with the analytical expertise of a consultant and the negotiation capabilities of a healthcare contracting specialist.

This is not a traditional account management position. We are looking for a strategic advisor who can analyze complex healthcare data, evaluate contracts, identify financial opportunities, and deliver measurable business value to clients.

Position Overview

• Job Title: Senior Director of Client Relations
• Industry: Healthcare Consulting / Payer-Provider Relations
• Location: Fully Remote
• Employment Type: Full-Time
• Schedule: Flexible
• Compensation: $120,000–$150,000 annually, depending on experience
• Time Off: Unlimited PTO
• Additional Compensation: Annual bonus and profit-sharing opportunities, including potential incentives for business development and referrals
• Benefits: Traditional benefits package not currently offered

Why Join Us?

• 100% Remote Flexibility: Work remotely while collaborating with healthcare executives and industry leaders.
• Strategic Leadership: Influence high-level healthcare contracting, reimbursement, and financial decisions.
• Executive Exposure: Work directly with senior decision-makers across payer, provider, and government healthcare organizations.
• Meaningful Impact: Help healthcare clients optimize contracts, improve financial performance, and navigate complex industry challenges.
• Professional Autonomy: Take ownership of sophisticated client relationships and consulting initiatives.
• Growth Opportunities: Contribute to business development, strategic partnerships, and long-term client success.

Key Responsibilities

Healthcare Client Relations & Strategic Consulting

• Serve as a trusted strategic advisor to healthcare clients, executives, payers, providers, and other stakeholders.
• Develop and manage long-term, high-value client relationships.
• Evaluate client business challenges and recommend strategies to improve financial and operational performance.
• Lead executive-level discussions involving healthcare reimbursement, contracting, business strategy, and financial optimization.
• Identify opportunities to expand existing client relationships and consulting engagements.

Payer Contracting & Negotiations

• Lead complex healthcare contract negotiations and renegotiations.
• Evaluate payer-provider agreements, reimbursement structures, and contractual terms.
• Identify opportunities to improve reimbursement rates, financial outcomes, and contract performance.
• Develop negotiation strategies supported by financial modeling, market research, and healthcare data.
• Apply knowledge of healthcare carve-outs, coding methodologies, reimbursement models, and contracting structures.

Financial Analysis & Healthcare Data Strategy

• Analyze healthcare financial data, reimbursement trends, utilization information, and contract performance.
• Develop advanced Excel models, financial analyses, forecasts, and executive reports.
• Identify financial risks, revenue opportunities, and operational improvement strategies.
• Translate complex datasets into actionable recommendations.
• Present data-driven findings and strategic recommendations to executive stakeholders.

Research & Business Development

• Conduct healthcare market research, competitive analysis, and reimbursement research.
• Monitor industry developments affecting payer-provider relationships and healthcare contracting.
• Support strategic growth initiatives, referrals, and new business opportunities.
• Collaborate with internal teams and external stakeholders to deliver customized client solutions.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Healthcare Administration, Economics, Accounting, or a related field.
• Minimum 5–6 years of relevant experience in healthcare consulting, payer-provider contracting, client relations, healthcare finance, or related healthcare strategy roles.
• Direct experience working within the health insurance payer, healthcare provider, or government healthcare sector.
• Demonstrated experience negotiating and renegotiating complex healthcare contracts.
• Working knowledge of healthcare carve-out structures, coding methodologies, reimbursement models, or related contracting concepts.
• Strong financial analysis capabilities, including advanced Microsoft Excel proficiency.
• Experience analyzing complex healthcare, operational, or financial datasets.
• Ability to conduct independent research and develop data-supported strategic recommendations.
• Proven ability to manage executive-level client relationships and communicate with senior stakeholders.
• Strong negotiation, presentation, critical thinking, and problem-solving skills.
• Ability to work independently and manage multiple strategic initiatives in a fully remote environment.

Preferred Qualifications

• MBA strongly preferred; other relevant master's degrees also considered.
• 10+ years of experience in healthcare consulting, payer contracting, reimbursement strategy, or healthcare financial management.
• Experience leading sophisticated payer-provider contract negotiations.
• Background in healthcare management consulting, payer strategy, provider contracting, or healthcare advisory services.
• Experience advising C-suite executives and senior healthcare leadership teams.
• Demonstrated success managing complex, high-value healthcare client relationships.

Who Will Excel in This Role?

The strongest candidates will have a background in one or more of the following areas:

• Payer-Provider Contracting & Negotiations
• Healthcare Financial Analysis & Advisory
• Health Plan or Provider Relations

You should be comfortable working directly with healthcare executives, developing sophisticated financial analyses, negotiating complex agreements, and independently identifying opportunities to improve client outcomes.

What Success Looks Like

In this position, success means building trusted executive relationships while delivering measurable value through strategic consulting, stronger contract terms, financial analysis, and innovative healthcare solutions.

You will be expected to think strategically, analyze financial details, negotiate effectively, and serve as a reliable advisor to healthcare clients.