Senior Director, Multi-Site Warehouse Operations

Dessert Holdings; Saint Paul (MN); On-site; USD 180,000 - 260,000; Full time

Job summary

Dessert Holdings is seeking a Senior Director of Warehouse Operations to lead strategic warehouse operations across the U.S. and Canada, with a focus on standardizing processes, improving efficiency, and ensuring regulatory compliance.

The role oversees KPIs, WMS, and cross-functional partnerships with Procurement, Quality, and Plant teams. The ideal candidate will have 10+ years in warehouse/distribution management, multi-site leadership, and a proven record of optimizing operations across

Qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field
• Strong understanding of WMS, inventory control, and logistics best practices.
• Excellent leadership, communication, and team-building skills
• Demonstrate collaborative leader, able to build strong cross-functional partnerships
• Ability to align stakeholders to achieve operational goals
• Experience managing cross-border operations in the U.S. and Canada is highly desirable.
• Ability to travel up to 50% throughout the U.S. and Canada

Responsibilities

• Provide strategic leadership for a network of 10 warehouse facilities across the United States and Canada, ensuring operational excellence, standardized processes, and consistent execution across all locations.
• Oversee all aspects of warehouse operations, including receiving, storage, inventory management, fulfillment, shipping, and inventory control to achieve service, quality, and productivity objectives.
• Develop and manage KPIs and reporting tools to measure performance, drive accountability, and support data-driven decision-making.
• Lead inventory optimization initiatives, including inventory accuracy, working capital improvement, shelf-life management, expiration reduction, and inventory planning strategies.
• Drive continuous improvement by evaluating and redesigning warehouse workflows, processes, and operating models.
• Lead the implementation and governance of Warehouse Management Systems (WMS), automation technologies, and other tools to improve productivity and network performance.
• Manage operating budgets, capital expenditures, and cost-reduction initiatives while maintaining accountability for financial performance.
• Champion the adoption of technology and best practices to improve operational effectiveness and growth.
• Recruit, develop, coach, and mentor warehouse leaders and site teams, fostering a high-performance culture focused on safety and results.

Skills

WMS knowledge

Inventory control

Logistics best practices

Leadership

Communication

Cross-border operations

Education

Bachelor's degree in Supply Chain/Business

Job description

Dessert Holdings is seeking a Senior Director of Warehouse Operations to lead strategic warehouse operations across the U.S. and Canada, with a focus on standardizing processes, improving efficiency, and ensuring regulatory compliance.

The role oversees KPIs, WMS, and cross-functional partnerships with Procurement, Quality, and Plant teams. The ideal candidate will have 10+ years in warehouse/distribution management, multi-site leadership, and a proven record of optimizing operations across