Senior Director, Multi-Market Telecom Operations

VCI Construction, LLC.; Ontario (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

VCI Construction, LLC. is seeking a Director of Operations to lead telecommunications construction and maintenance programs across multiple markets. This senior role provides strategic and operational leadership to drive safe, efficient, and profitable execution.

You will mentor leaders, manage budgets and forecasts, and partner with executives and customers to align operations with company goals. This role requires strong PM and safety focus, frequent collaboration, and travel as needed.

Qualifications

• Authorization to work in the United States for this company.
• Proven experience in a senior operations leadership role within telecommunications or related construction industries.
• Demonstrated experience overseeing multi-market or multi-program operations.
• Strong financial acumen with experience managing P&L, budgets, and forecasts.
• Proven ability to lead and develop managers and senior leaders.
• Excellent communication and stakeholder management skills, including customer-facing and executive-level interactions.
• Ability to manage complexity and competing priorities in a fast-paced, high-accountability environment.
• Strong problem-solving, decision-making, and conflict resolution skills.
• Willingness to travel as required to support regional operations.

Responsibilities

• Provide strategic leadership and oversight for telecommunications operations across assigned regions or programs.
• Own operational performance including safety, quality, schedule, cost controls, and profitability.
• Lead, mentor, and develop Operations Managers, Program Managers, and senior field leaders to build strong leadership pipelines.
• Partner with executive leadership, customers, and internal stakeholders to align operational execution with business goals.
• Maintain accountability for financial performance, including budgeting, forecasting, margin improvement, and cost management.
• Analyze operational metrics and KPIs to identify trends, risks, and opportunities, implementing corrective actions where needed.
• Ensure compliance with safety standards, regulatory requirements, and company policies across all operations.
• Support business growth through customer engagement, contract execution, and operational readiness for new programs or expansions.
• Serve as a senior escalation point for complex operational, customer, or personnel issues.
• Drive continuous improvement initiatives focused on productivity, quality, safety, and customer satisfaction.
• Collaborate with Talent Acquisition, HR, and Training teams to support hiring, development, and retention of operational leaders.

Skills

Leadership

Financial acumen

Communication

Travel willingness

Multi-market oversight

P&L management

Problem solving

Stakeholder management

Microsoft Office

Tools

Microsoft Office

Job description

VCI Construction, LLC. is seeking a Director of Operations to lead telecommunications construction and maintenance programs across multiple markets. This senior role provides strategic and operational leadership to drive safe, efficient, and profitable execution.

You will mentor leaders, manage budgets and forecasts, and partner with executives and customers to align operations with company goals. This role requires strong PM and safety focus, frequent collaboration, and travel as needed.