Senior Director, Market Ops - Multi-Clinic Ophthalmology

Panorama Eyecare; Fort Collins (CO); On-site; USD 155,000 - 175,000; Full time

Benefits offered by this job

PTO Accruals Start at 3 Weeks

Comprehensive Medical and Dental

Company Paid Optical Allowance

Company Paid Routine Eye Care

Short Term and Long-Term Disability

Educational Allowance

Generous Paid Holiday Program

401K With Company Match

Job summary

Panorama Eyecare in Fort Collins seeks a Senior Director of Market Operations to lead eight clinics, drive financial performance, and elevate patient experience while developing high-performing teams.

The role emphasizes building strong physician partnerships, coordinating with ASC operations, and steering market growth. Will travel regularly among clinics; a healthcare administration background is essential, with MBA or MHA preferred.

Qualifications

• Minimum of five years of progressive healthcare operations leadership experience, including responsibility for multiple medical practices or clinic locations.
• Demonstrated success developing, managing, and sustaining strong relationships with physicians in a complex healthcare environment.
• Experience in ophthalmology, optometry, multispecialty physician practices, or comparable outpatient healthcare operations.
• Proven ability to lead multi-site operations, develop management teams, and drive measurable operational improvements.
• Strong financial acumen, including budgeting, productivity management, operational analysis, and expense control.
• Exceptional interpersonal, communication, negotiation, and conflict-resolution skills.
• Ability to travel regularly among assigned clinic locations.
• Experience with electronic medical records, practice management systems, and performance reporting tools.

Responsibilities

• Provide physician relations and strategic partnerships across the Fort Collins market.
• Lead clinic managers and operational teams to ensure consistent performance and accountability.
• Oversee patient access, scheduling, staffing, provider utilization, and clinic productivity.
• Establish standardized processes while accommodating individual practice needs.
• Coordinate between clinics and organizational support functions for efficiency.
• Collaborate with ASC leadership to align clinic and surgical services.

Skills

Strategic leadership

Physician relations

Multi-site operations

Budgeting & finance

Staff development

Communication & negotiation

Travel to clinics

Education

Bachelor's degree in Healthcare Administration

MBA

MHA

Tools

EMR systems

Practice management software

Performance reporting tools

Job description

Panorama Eyecare in Fort Collins seeks a Senior Director of Market Operations to lead eight clinics, drive financial performance, and elevate patient experience while developing high-performing teams.

The role emphasizes building strong physician partnerships, coordinating with ASC operations, and steering market growth. Will travel regularly among clinics; a healthcare administration background is essential, with MBA or MHA preferred.