Senior Director, Live Events & Venue Operations

Legends Global; Huntington (WV); On-site; USD 110,000 - 140,000; Full time

Job summary

Legends Global is seeking a Director of Operations for the Marshall Health Arena, overseeing convention center and arena operations. You will lead engineering, event services, security, and facilities, ensuring seamless event execution and guest experience.

The role requires strategic leadership, budget stewardship, and cross-functional collaboration with ownership and management to drive safety, efficiency, and long-term venue performance.

Qualifications

• Bachelor’s degree in Facility Management, Engineering, or related field.
• 7–10+ years of venue or facility operations experience.
• 3–5+ years of leadership in cross-functional teams.
• Experience overseeing large-scale live events.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Directs and oversees all venue operations including Engineering, Building & Grounds, Technical Services, Public Safety, Security, Custodial Services, and Parking.
• Coordinates operational activities with promoters, clients, and third-party vendors to ensure facility readiness and successful execution of all events.
• Establishes and maintains operational standards, policies, and procedures to ensure consistency, efficiency, and compliance.
• Oversees the maintenance and integrity of the physical plant, including all systems, equipment, and infrastructure.
• Leads the development and execution of annual operating and capital budgets, including long-term planning for repairs and improvements.
• Drives a culture of safety, ensuring compliance with all applicable laws, codes, and regulations, including OSHA and fire/life safety standards.
• Partners with the General Manager and ownership group on operational strategy, capital planning, and long-term venue performance.
• Monitors key performance indicators (KPIs) related to operations, event execution, and guest experience, implementing continuous improvement initiatives.
• Supports large-scale events including conventions, concerts, and outdoor programming, ensuring operational scalability across varying event types.

Skills

Leadership

Operations management

Budgeting

Safety compliance

Cross-functional collaboration

Vendor coordination

Education

Bachelor’s degree in Facility Management, Engineering, Business Administration, or related field

Tools

MS Office (Excel)

Maintenance software

Job description

Legends Global is seeking a Director of Operations for the Marshall Health Arena, overseeing convention center and arena operations. You will lead engineering, event services, security, and facilities, ensuring seamless event execution and guest experience.

The role requires strategic leadership, budget stewardship, and cross-functional collaboration with ownership and management to drive safety, efficiency, and long-term venue performance.