Senior Director, IT

Arena Club; Los Angeles (CA); On-site; USD 205,000 - 255,000; Full time

Job summary

Arena Club in Los Angeles is hiring a Senior Director of Information Technology to build and scale a global IT function as the first dedicated IT hire. You will own business applications, identity, devices, SaaS, and IT controls, with plans to hire a small team over time.

This role demands hands-on leadership, a deep understanding of IAM, device management, and vendor management, and a pragmatic approach to balancing security with speed to market for a fast-growing digital marketplace.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 10+ years in IT with leadership experience.
• Hands-on IAM; SSO/SAML, SCIM, OAuth, and access design.
• Device management at scale (macOS/Windows).
• Modern SaaS admin across Google/365, Okta, Slack.
• Scripting and API integrations; automation mindset.
• Experience building IT function and controls for audits.

Responsibilities

• Own IT strategy, roadmap, and budget with clear SLAs.
• Own identity and access end to end: SSO/SAML, SCIM, MFA.
• Manage device fleets with MDM baselines and security.
• Oversee SaaS estate: inventory, renewals, cost control.
• Drive compliance readiness and audit evidence.
• Maintain business continuity and disaster recovery plan.
• Oversee IT vendors/MSP relationships and outsourcing.
• Own onboarding/offboarding processes.

Skills

IT strategy

Leadership

IAM

SaaS admin

Automation

Compliance

Stakeholder comms

Onsite readiness

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Google Workspace

Microsoft 365

Okta

Slack

Kandji/Jamf

Scripting (Bash/PowerShell)

Job description

About Arena Club

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

About Arena Club

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

About Arena Club

Arena Club is building the number one digital marketplace for collectibles. We started by reinventing the hobby with the first-ever digital card show, and we are expanding into new categories so collectors can buy, sell, grade, and showcase everything they care about in one place. Spearheaded by 5x World Series Champion Derek Jeter and serial entrepreneur Brian Lee, our fully digital marketplace is grounded in trust, transparency, and fun, featuring grading and authentication, vaulting, and digital pack openings that let collectors build and display their collections in a personalized online showroom from anywhere in the world.

About the Role

We are seeking a Senior Director of Information Technology. As our first dedicated IT hire, you’ll build and scale a global function. You’ll also own business applications, identity, devices, SaaS, and IT controls. Over time, you will hire a small team beneath you.

What You Will Do

• Own the IT strategy, roadmap, and budget: establish IT as a function with clear service levels that enable a fast-growing business.
• Own identity and access end to end: SSO and SAML, SCIM provisioning, group and role design, MFA, privileged access, and a joiner-mover-leaver process that actually runs on time
• Own device management across macOS and Windows: MDM baselines, encryption, patching, remote wipe, procurement, and the offboarding returns that most companies quietly fail at
• Own the SaaS estate: application inventory, admin and role hygiene, seat reconciliation against budget owners, renewal calendar, and vendor consolidation. Know what we pay for and who uses it
• Drive readiness and evidence for compliance work: own the access reviews, offboarding logs, and control documentation auditors and partners ask for
• Own business continuity and disaster recovery for corporate systems: including backup, testing, and a documented plan for the day the office or the vault network goes down
• Own IT vendor and MSP: relationships, contracts, and spend, and decide deliberately what to build in-house versus outsource
• Own onboarding and offboarding as an experience: day‑one readiness for every new hire and same‑day access removal for every departure

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands‑on experience
• 10+ years in IT, including 4+ years leading an IT function or team
• Hands‑on identity administration; SSO/SAML, SCIM, OAuth, group and role models
• Hands‑on device management: MDM for macOS and Windows at scale (Kandji, Jamf, or equivalent)
• Expert‑level administration of a modern SaaS stack (Google Workspace or Microsoft 365, Okta, Slack, and the surrounding tools)
• Scripting and automation ability (Bash, PowerShell, Python) and comfort with APIs and integrations
• Demonstrated experience building an IT function from a low baseline, including standing up helpdesk, policy, and asset management from scratch
• Working knowledge of compliance frameworks (SOC 2, ISO 27001, or PCI DSS) and experience producing evidence for an audit
• Genuine service orientation. You measure yourself on whether the company can work, and you can explain a technical constraint to a non‑technical executive without condescension
• Willingness to be onsite regularly, including at our operations facility
• Comfort with using AI tooling to eliminate repetitive IT work and to improve support response

The base salary range listed is a guideline. Actual compensation is determined based on skills, experience, and the impact you bring. Total compensation includes base salary, bonus, and equity.

Salary Range: $205,000 USD - $255,000 USD