Senior Director, Hedge Fund Segment Lead

Fitch Group; New York (NY); Hybrid; USD 180,000 - 225,000; Full time

Benefits offered by this job

Hybrid work environment

In-office 2–3 days/week

Leadership development

Tuition reimbursement programs

Healthcare offerings

Job summary

Fitch Solutions in New York is seeking a Senior Director – Segment Head / Team Lead for the Americas Hedge Fund Account Management team. You will drive retention, renewals, and expansion across North American hedge fund clients, leading a high-performing team of account managers in a matrixed environment.

You will collaborate with Customer Success, Solutions Architects, and Sales Specialists to deliver a cohesive value message at senior levels, build executive relationships, and manage

Qualifications

• Strong experience in account management and commercial leadership in market intelligence, data, research, analytics, or adjacent financial services solutions.
• Experience working with hedge funds, with knowledge of capital markets—fixed income and credit strategies.
• Proven track record of delivering high retention outcomes, growing revenue within existing accounts, and navigating complex negotiations.
• Executive presence and ability to build relationships across senior stakeholders, procurement, and end users.
• Strong communication and presentation skills; strategic and analytical mindset with data-driven priorities.
• Ability to travel as needed (up to ~30%).
• Demonstrated experience leading, scaling, and performance-managing commercial teams in complex, multi-product environments.

Responsibilities

• Lead and scale growth of Fitch Solutions through a consultative, account management–led approach with strong client relationships and renewal discipline.
• Own the North American Hedge Fund segment strategy, client engagement standards, retention risk management, and growth priorities.
• Translate firm-wide priorities into segment objectives, operating rhythms, and team performance metrics.
• Ensure disciplined renewal management, contract negotiations, and expansion across the segment.
• Oversee account planning, white-space identification, and cross-functional collaboration to drive adoption of Fitch Solutions products.
• Provide leadership, coaching, and talent development for a team of account managers.

Skills

Account management

Commercial leadership

Relationship management

Executive presence

Communication skills

Data-driven decision making

Strategic thinking

Travel flexibility

Job description

Fitch Solutions in New York is seeking a Senior Director – Segment Head / Team Lead for the Americas Hedge Fund Account Management team. You will drive retention, renewals, and expansion across North American hedge fund clients, leading a high-performing team of account managers in a matrixed environment.

You will collaborate with Customer Success, Solutions Architects, and Sales Specialists to deliver a cohesive value message at senior levels, build executive relationships, and manage