Senior Director, HCV Operations & Compliance

Quadel Consulting Corporation; Miami (FL); On-site; USD 140,000 - 200,000; Full time

Job summary

Quadel Consulting Corporation in Miami is seeking a Managing Director to provide senior leadership for the Housing Choice Voucher program administered under contract with MiamiDade County. You will oversee intake, leasing, recertifications, inspections, landlord engagement, customer experience and quality control across a high-volume, highly regulated environment.

This role demands strategic thinking, strong compliance discipline, and a track record of delivering performance, equity, and service

Qualifications

• Bachelor's Degree with 7+ years of senior leadership in housing programs.
• Deep understanding of Housing Choice Voucher operations and HUD requirements.
• Strong strategic thinking, communication, and relationship-building skills.
• Ability to obtain program certifications as required.
• Proficiency in written and spoken English; Spanish/Creole a plus.

Responsibilities

• Oversee all HCV operations including intake, eligibility, leasing, recertifications, interims, portability, and terminations.
• Drive SEMAP performance and ensure HUD compliance across program functions.
• Lead landlord engagement, customer experience, and quality control initiatives.
• Manage budgeting, utilization forecasting, and financial reconciliation activities.
• Develop dashboards, metrics, and corrective action plans to sustain performance.
• Ensure high-volume processing accuracy and timeliness across all operations.

Skills

Leadership

Stakeholder engagement

Regulatory compliance

Data-driven decision making

Public housing administration

English proficiency

Spanish/Creole a plus

Education

Bachelor's Degree

Job description

Quadel Consulting Corporation in Miami is seeking a Managing Director to provide senior leadership for the Housing Choice Voucher program administered under contract with MiamiDade County. You will oversee intake, leasing, recertifications, inspections, landlord engagement, customer experience and quality control across a high-volume, highly regulated environment.

This role demands strategic thinking, strong compliance discipline, and a track record of delivering performance, equity, and service