Senior Director, Growth & Business Operations

Eversana; Overland Park (KS); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Health insurance

Job summary

EVERSANA seeks a Senior Director, Business Operations & Growth Enablement to partner with service leaders, build scalable commercial operations, and drive renewals and growth across Medical Affairs, PV, Quality and Regulatory services.

The role focuses on definition and governance of sales processes, contract management, pricing, and cross-functional collaboration to accelerate 20%+ growth and profitability across EVERSANA MEDICAL.

Qualifications

• 15+ years in life sciences services, pharma or SaaS, with 8+ years leading commercial operations.
• Hands-on command of Salesforce as a revenue system: pipeline, dashboards, forecasting.
• Experience selecting and implementing contract-lifecycle technology and renewals discipline.
• Strong understanding of PV, Medical Information and Medical Affairs, and Quality/Regulatory services.
• Track record of owning or co-owning a P&L or bookings target.

Responsibilities

• Serve as the President’s operating partner and the service leaders’ first call for commercial and operational support.
• Define Salesforce as the single source for pipeline reporting and deal visibility.
• Lead contract lifecycle management and renewals strategy at scale.
• Drive governance, cadence and transparency across growth, margins and delivery.

Skills

Salesforce

Contract management

Renewals management

CRM governance

Strategic leadership

Tools

Contract lifecycle tools

Job description

EVERSANA seeks a Senior Director, Business Operations & Growth Enablement to partner with service leaders, build scalable commercial operations, and drive renewals and growth across Medical Affairs, PV, Quality and Regulatory services.

The role focuses on definition and governance of sales processes, contract management, pricing, and cross-functional collaboration to accelerate 20%+ growth and profitability across EVERSANA MEDICAL.