Senior Director, Global Customer Programs

Global Foundries; Austin (TX); On-site; USD 152,000 - 266,000; Full time

Job summary

GlobalFoundries in the United States is seeking a Director of Customer Program Management to lead strategic customer programs across the FDX portfolio, ensuring technical deliverables, qualification milestones, and manufacturing readiness are met on schedule.

The role partners with Sales, Product Management, Operations, and Quality to align customer expectations with internal execution. A seasoned semiconductor professional with program leadership and customer escalation experience is required.

Qualifications

• Bachelor’s degree in a technical discipline.
• 15+ years in semiconductor industry.
• 10+ years in program management or related leadership roles.
• Experience managing complex semiconductor programs from development through production.
• Strong cross-functional leadership and executive communication.

Responsibilities

• Lead strategic customer programs across the FDX portfolio and ensure milestones.
• Own end-to-end program execution from design enablement to high-volume manufacturing.
• Partner with Sales and account teams to align customer priorities and delivery expectations.
• Manage escalations and drive issue resolution with cross-functional teams.
• Prepare executive status updates and governance materials.

Skills

Cross-functional leadership

Program management

Customer engineering

Executive communication

Education

Bachelor's degree in Electrical/Computer Engineering, Materials Science, or Physics

Job description

GlobalFoundries in the United States is seeking a Director of Customer Program Management to lead strategic customer programs across the FDX portfolio, ensuring technical deliverables, qualification milestones, and manufacturing readiness are met on schedule.

The role partners with Sales, Product Management, Operations, and Quality to align customer expectations with internal execution. A seasoned semiconductor professional with program leadership and customer escalation experience is required.