Director, Strategic Customer Programs - Semiconductors

GlobalFoundries inc.; New York (NY); Hybrid; USD 152,000 - 266,000; Full time

Job summary

GlobalFoundries is seeking a seasoned Director of Customer Program Management to lead strategic customer programs across the FDX portfolio. You will act as the primary customer-facing program leader, aligning product management, engineering, manufacturing, and supply chain to deliver on schedule.

The role requires 15+ years in semiconductors, 10+ years in program management, and strong executive communication skills.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Materials Science, Physics, or related technical discipline.
• 15+ years of semiconductor industry experience.
• 10+ years of experience in program management, customer engineering, operations, product engineering, NPI, or related customer‑facing leadership roles.
• Proven ability to influence and lead cross‑functional teams without direct authority.
• Strong customer‑facing experience and executive communication skills.

Responsibilities

• Lead the execution of strategic FDX customer programs with cross-functional teams.
• Own end-to-end program schedules, milestones, risks, and reviews.
• Collaborate with Sales, Manufacturing, Quality, Supply Chain and Operations to meet commitments.
• Escalate and resolve issues to minimize schedule impact and ensure communication with customers.
• Prepare executive status updates and drive governance across organizations.

Skills

Program management

Cross-functional leadership

Executive communication

Customer-facing leadership

Risk management

Education

Bachelor's degree in Electrical Engineering, Computer Engineering, Materials Science, Physics, or related technical discipline

Tools

PMP certification

Job description

GlobalFoundries is seeking a seasoned Director of Customer Program Management to lead strategic customer programs across the FDX portfolio. You will act as the primary customer-facing program leader, aligning product management, engineering, manufacturing, and supply chain to deliver on schedule.

The role requires 15+ years in semiconductors, 10+ years in program management, and strong executive communication skills.