Senior Director, Field Services & Customer Experience

Applied Materials; Hillsboro (OR); On-site; USD 188,000 - 258,500; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus and stock award program

Job summary

Applied Materials in Hillsboro, OR is seeking a Full-time Service Director to lead service programs and enhance customer satisfaction. You will manage complex service initiatives ensuring operational excellence while collaborating with teams to solve high-value problems within the organization.

The ideal candidate will demonstrate extensive leadership and problem-solving skills, fostering a culture of innovation and integrity at a global technology leader.

Qualifications

• Demonstrates broad understanding of systems and changing business environments.
• Leads through multiple levels of management to achieve business objectives.

Responsibilities

• Directs a Fields Service group managing complex Service programs.
• Anticipates and facilitates new service approaches across the division.
• Ensures customer satisfaction and service commitments.

Skills

Leadership

Problem Solving

Business Expertise

Interpersonal Skills

Functional Knowledge

Job description

Applied Materials in Hillsboro, OR is seeking a Full-time Service Director to lead service programs and enhance customer satisfaction. You will manage complex service initiatives ensuring operational excellence while collaborating with teams to solve high-value problems within the organization.

The ideal candidate will demonstrate extensive leadership and problem-solving skills, fostering a culture of innovation and integrity at a global technology leader.