Senior Director, Enterprise Accounts & Revenue Growth

Rightsline; United States; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Health and dental benefits

401(k) / RRSP match

Job summary

Rightsline is seeking a Sr. Director, Account Management to lead revenue expansion across Strategic and Enterprise customers. You will own commercial growth within the existing base, including upsells and migrations, while mentoring a high-performing team and driving expansion playbooks.

Reporting to the CRO, you will focus on Net Revenue Retention, cross-functional collaboration, and executive engagements to deliver sustained growth in a fast-moving SaaS environment.

Qualifications

• 10+ years of progressive Account Management or commercial leadership in B2B SaaS.
• Proven track record of owning NRR and expanding accounts through structured growth.
• Deep experience with enterprise deals, multi-product selling, and complex negotiations.
• Ability to build and scale high-performing Account Management teams across segments to $100M+ ARR.
• Collaborates with Customer Success, Product, Marketing, and Revenue Operations in high-growth settings.
• Thrives in a metrics-driven, execution-focused environment.
• Willingness to travel 20–30% for customer and executive engagements.

Responsibilities

• Own all commercial outcomes within the existing customer base, including upsells and migrations.
• Deliver NRR targets through expansion plays and multi-product attach strategies.
• Develop and scale Account Management playbooks for planning, negotiation, and renewals.
• Strengthen executive relationships and serve as escalation point for commercial risk.
• Partner with Product, Revenue Ops, and Marketing to drive expansion campaigns and adoption.

Skills

NRR ownership

Enterprise deals

Multi-product selling

Team leadership

Cross-functional collaboration

Metrics-driven

Regular travel 20-30%

Job description

Rightsline is seeking a Sr. Director, Account Management to lead revenue expansion across Strategic and Enterprise customers. You will own commercial growth within the existing base, including upsells and migrations, while mentoring a high-performing team and driving expansion playbooks.

Reporting to the CRO, you will focus on Net Revenue Retention, cross-functional collaboration, and executive engagements to deliver sustained growth in a fast-moving SaaS environment.