Senior Director, Digital Workplace (Microsoft 365) — Remote

SHI; Austin (TX); Remote; USD 225,000 - 325,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth

Health benefits

World-class facilities

Job summary

SHI is seeking a Senior Director, Digital Workplace to lead the strategy and growth of SHI's Digital Workplace within Microsoft Services. This role combines Collaboration, Workplace Platform, and Change Management to deliver a seamless employee experience across platforms and security domains.

Remote role with a Home Office setup based in major US cities; responsible for service maturity, headcount planning, and measurable client outcomes across adoption, migrations, and platform modernization.

Qualifications

• Bachelor's degree in a technical, business, organizational development, or related field.

Responsibilities

• Set and execute a unified direction for Digital Workplace, connecting Collaboration, Workplace Platform, and Change Management through one operating model.
• Translate Microsoft's Work IQ, Microsoft 365, Copilot, identity, endpoint, and employee experience investments into a clear SHI services roadmap, capability plan, and investment agenda.
• Establish clear ownership, decision rights, handoffs, delivery standards, and quality expectations across the organization.
• Build modular, repeatable offerings that connect workplace technology, secure access, employee adoption, and value realization around defined client outcomes.
• Use portfolio, pipeline, delivery, adoption, and capacity data to prioritize investments, manage tradeoffs, and improve practice health.

Education

Bachelor's degree in a technical, business, organizational development, or related field

Job description

SHI is seeking a Senior Director, Digital Workplace to lead the strategy and growth of SHI's Digital Workplace within Microsoft Services. This role combines Collaboration, Workplace Platform, and Change Management to deliver a seamless employee experience across platforms and security domains.

Remote role with a Home Office setup based in major US cities; responsible for service maturity, headcount planning, and measurable client outcomes across adoption, migrations, and platform modernization.