Senior Director, Digital Insights & Strategy

FTI Consulting (SC) Inc.; Washington (District of Columbia); On-site; USD 132,000 - 219,000; Full time

Job summary

FTI Consulting is a leading global expert firm helping organizations facing crisis and transformation through data-driven communications counsel. We seek a Senior Director to bridge data science and reputation advisory capabilities and translate analytics into actionable strategies for high-stakes situations.

This client-facing role requires translating data, research, and digital signals into strategic counsel while growing our digital and insights offerings across segments and clients.

Qualifications

• 10+ years of experience in strategic communications, corporate reputation, digital intelligence, insights, analytics or related fields.
• Experience across client advisory and data- or analytics-driven environments.
• Understanding of primary research methodologies, media analytics, audience intelligence and data-science-based approaches.

Responsibilities

• Advise on digital intelligence, measurement, media analytics, and data-driven reputation strategies.
• Work with data science teams to operationalize offerings and present to clients.
• Translate complex data science outputs into actionable recommendations.
• Serve as a liaison within corporate reputation teams to integrate research and analytics.
• Identify opportunities to grow digital and insights business across segments.
• Use consumer, stakeholder, and media intelligence platforms to derive campaign insights.
• Conduct digital intelligence and audience audits to diagnose gaps and risks.
• Monitor performance using tools like Brandwatch, Meltwater, SEMrush and translate findings.
• Help communicate across digital earned media with targeted audiences.
• Mentor early career professionals.

Skills

Strategic communications

Digital intelligence

Analytics

Research methodologies

Client advisory

Tools

Brandwatch

Meltwater

Google Search Console

SEMrush

Job description

FTI Consulting is a leading global expert firm helping organizations facing crisis and transformation through data-driven communications counsel. We seek a Senior Director to bridge data science and reputation advisory capabilities and translate analytics into actionable strategies for high-stakes situations.

This client-facing role requires translating data, research, and digital signals into strategic counsel while growing our digital and insights offerings across segments and clients.