Director of Digital Intelligence & Strategy

FTI Consulting; Chicago (IL); On-site; USD 99,000 - 172,500; Full time

Job summary

FTI Consulting is seeking a Director in the Corporate Positioning & Insights practice to lead digital intelligence programs, turning data into actionable counsel for high-stakes communications mandates. This client-facing role focuses on media and social analysis, AEO/GEO, stakeholder mapping, and measurement to drive outcomes.

The Senior Director will implement measurement infrastructures, AI-enabled optimization, and advanced analytics while mentoring early-career professionals and guiding

Qualifications

• 5+ years of experience in strategic communications with focus on digital intelligence, digital strategy, and paid media or related field.
• Track record in AEO/AIO and search strategy, including emerging AI-related platforms like Profound.
• Knowledge of and experience with social listening platforms such as Brandwatch and Meltwater.
• Proven ability to convert insights into recommendations and imperatives for multichannel paid media plans across social media, search, programmatic, direct-to-publisher and other channels.
• Experience with web analytics, search performance tools and media intelligence or measurement platforms (e.g., Google Search Console, SEMrush, Neilsen, Pathmatics).
• Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas.
• Ability to travel to clients and FTI office(s) as needed.

Responsibilities

• Serve on client teams and lead projects; advise on the implementation of digital intelligence, measurement, social and paid strategies.
• Guide and manage social listening, monitoring and digital intelligence activities to determine topics, trends, and other factors that lead to successful communications programs.
• Identify new opportunities to grow the digital and insights business internally in the Strategic Communications segments, across other FTI segments, and externally.
• Employ consumer and media intelligence platforms to derive insights about client campaigns and initiatives, determining strategy as a result.
• Conduct and interpret A/SEO audits to diagnose content gaps, keyword authority, crawlability issues, and competitive positioning.
• Monitor and report on organic search performance using platforms including Google Search Console, SEMrush or equivalents, and translate findings into actionable strategy.
• Identify ways for clients to best communicate on digital media, prioritizing audiences, channels, content, and other factors through the interpretation of data and analytics.
• Evaluate audience engagement with client communications through the use of new tools, AI and product.
• Manage members of Corporate Positioning & Insights teams on projects.
• Mentor and coach early‑career professionals.

Skills

Strategic communications

Digital intelligence

Social listening

Analytics

Leadership

Mentoring

Tools

Brandwatch

Meltwater

Google Search Console

SEMrush

Pathmatics

Job description

FTI Consulting is seeking a Director in the Corporate Positioning & Insights practice to lead digital intelligence programs, turning data into actionable counsel for high-stakes communications mandates. This client-facing role focuses on media and social analysis, AEO/GEO, stakeholder mapping, and measurement to drive outcomes.

The Senior Director will implement measurement infrastructures, AI-enabled optimization, and advanced analytics while mentoring early-career professionals and guiding