Senior Director, Digital Insights & Reputation

FTI Consulting; New York (NY); On-site; USD 132,000 - 218,500; Full time

Job summary

FTI Consulting is seeking a Senior Director to bridge data science and reputation advisory capabilities within its Strategic Communications segment. You will translate complex analytics into actionable communications strategies for high-stakes reputational situations, serving as a trusted advisor to clients and internal teams.

The role is client-facing, with opportunities to lead projects, collaborate with data science, and mentor early career professionals as you grow the digital and insights

Qualifications

• 10+ years of experience in strategic communications, corporate reputation, digital intelligence, insights, analytics, research, or related fields.
• Experience across both client advisory and data- or analytics-driven environments.
• Understanding of primary research methodologies, media analytics, and audience intelligence.
• Knowledge of Brandwatch and Meltwater.
• Familiarity with SEO, AI-powered search, AEO/GEO, and evolving digital discovery trends.
• Ability to synthesize complex datasets into clear, actionable recommendations.
• Applicants must be currently authorized to work in the United States on a full-time basis; no visa sponsorship.
• Ability to travel to clients and FTI offices as needed.

Responsibilities

• Lead projects on digital intelligence, measurement, media analytics, and data-driven reputation strategies.
• Collaborate with data science teams to operationalize offerings like media simulations and predictive analytics.
• Translate complex data science outputs into actionable recommendations for clients and internal teams.
• Serve as a trusted advisor within corporate reputation to integrate analytics into client approaches.
• Identify opportunities to grow the digital and insights business across the organization and externally.
• Utilize consumer, stakeholder, and media intelligence platforms to derive client insights and strategy.
• Mentor and coach early career professionals.

Skills

Strategic communications

Data-driven analytics

Leadership

Client advisory

Public speaking

Job description

FTI Consulting is seeking a Senior Director to bridge data science and reputation advisory capabilities within its Strategic Communications segment. You will translate complex analytics into actionable communications strategies for high-stakes reputational situations, serving as a trusted advisor to clients and internal teams.

The role is client-facing, with opportunities to lead projects, collaborate with data science, and mentor early career professionals as you grow the digital and insights