Senior Director, Development Marketing & Communications

Mass General Brigham; Boston (MA); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Mass General Brigham is seeking a Senior Director of Marketing and Communications within the Development Office. The role leads strategic marketing, communications, and digital engagement initiatives across the fundraising team to advance patient care and research.

You will design workflows, manage a content and project management team, drive budgeting and KPI reporting, and partner with hospital colleagues to ensure high-quality, timely deliverables.

Qualifications

• Bachelor’s degree required and 10+ years of related experience.
• Proven ability to manage cross-functional teams and lead resource planning at a senior level.
• Demonstrated expertise in workflow optimization, process improvement methodologies, and project management technology.
• Experience with budgeting and performance tracking in a fast-paced, results-oriented environment.
• Exceptional strategic thinking, communication, and analytical skills, with a keen ability to solve problems and drive change.
• Track record of facilitating team collaboration and ensuring seamless project delivery.
• Proficiency in Microsoft 365 applications and project management technologies such as Basecamp, Workfront, and Asana.

Responsibilities

• Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks and improve productivity.
• Manage the end-to-end delivery of marketing, communications, and digital engagement services across the Development Office.
• Lead the implementation and optimization of project management tools to ensure transparency and efficiency.
• Support fiscal year planning, budgeting, goal setting, and cross-unit alignment of resources.
• Establish and monitor KPIs to track progress and report results to leadership.
• Foster collaboration and open communication to unite the team around shared goals.

Skills

Cross-functional leadership

Workflow optimization

Project management

Budgeting

Strategic thinking

Communication

Analytics

Team collaboration

Education

Bachelor’s degree

Tools

Basecamp

Workfront

Asana

Microsoft 365

Job description

Mass General Brigham is seeking a Senior Director of Marketing and Communications within the Development Office. The role leads strategic marketing, communications, and digital engagement initiatives across the fundraising team to advance patient care and research.

You will design workflows, manage a content and project management team, drive budgeting and KPI reporting, and partner with hospital colleagues to ensure high-quality, timely deliverables.