Senior Director, Content Design - Consumer & Dev Experience

Capital One National Association; Richmond (VA); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One is seeking a Senior Director of Content Design for the Consumer and Developer Experience team in the Experience Design organization. You will define the content vision, scale the discipline, and partner with executive Product, Tech and Design leadership to align content with business goals and growth.

You will lead as a strategic partner to senior stakeholders, shaping opportunities and guiding complex design projects that elevate experience excellence and business outcomes across

Qualifications

• At least 10 years of experience leading content design teams and delivering products to market.
• At least 10 years of experience working with and contributing to an established design system.
• At least 3 years of experience managing managers.

Responsibilities

• Lead a talented team of content designers and leaders and collaborate with product design and research teams.
• Identify high-leverage opportunities with executive stakeholders and drive high-impact design projects.
• Communicate work to executive leaders, integrating design, data and research insights to guide strategy.

Skills

Content Design Leadership

Executive Stakeholder collaboration

Team leadership

Human-Centered design

Business-focused design

Cross-functional collaboration

Effective communication

Job description

Capital One is seeking a Senior Director of Content Design for the Consumer and Developer Experience team in the Experience Design organization. You will define the content vision, scale the discipline, and partner with executive Product, Tech and Design leadership to align content with business goals and growth.

You will lead as a strategic partner to senior stakeholders, shaping opportunities and guiding complex design projects that elevate experience excellence and business outcomes across