Senior Director, Commercial Excellence & Growth

Lumen; Jackson (MS); On-site; USD 175,000 - 256,000; Full time

Benefits offered by this job

Benefits package

Bonus structure

Life insurance and other perks

Job summary

Lumen, a leading network and AI-driven connectivity company, is seeking a Sr Director of Commercial Excellence to drive high-impact initiatives across AGT’s three-year plan. You will manage 2-3 strategic programs concurrently, partnering with cross-functional teams and senior leadership to ensure speed, precision, and business impact.

This role emphasizes hands-on leadership, strategic framing, and the ability to translate complex data into actionable business outcomes, while fostering

Qualifications

• Bachelor's degree required; MBA or relevant advanced degree preferred.
• 12-15 years of experience in strategy, operations, or project leadership roles with increasing responsibility.
• Demonstrated success in leading strategic initiatives with measurable business impact.
• Outstanding analytical and problem-solving skills, able to navigate complex challenges.
• Strong executive presence and communication skills, capable of crafting and delivering persuasive narratives.
• Thrives in an organization with high operational rigor, is a self-starter, and is agile.
• Highly organized, detail-oriented, and comfortable managing multiple high-stakes initiatives simultaneously.
• A proactive leader with a strong bias for action and a proven ability to drive results at pace.
• Collaborative team player who excels at building trust and working across departments.
• Champion for change, willing to challenge the status quo and push a team and the company beyond its comfort zone through compelling data, constant communication, and aptitude for building bridges across functions in the face of resistance.
• Excellent verbal and written communication skills in English.

Responsibilities

• Own the end-to-end delivery—from initial framing through execution, tracking, and business impact realization of new operating models, processes, and capabilities.
• Develop and apply strategic frameworks with a focus on actionable insights and results.
• Lead complex program / project management efforts, balancing strategic oversight with hands-on execution.
• Drive cross-functional collaboration to ensure strategic initiatives are aligned and integrated across the organization.
• Engage with stakeholders to identify challenges, recommend solutions, and manage expectations.
• Deliver compelling presentations and updates to executive leadership and key stakeholders.
• Oversee ongoing strategic review and continuous improvement processes.
• Build and sustain a high-performing team of highly skilled resources.
• Mentor and support the strategic planning team, fostering a culture of innovation and analytical rigor.

Skills

Analytical skills

Problem-solving

Executive presence

Communication skills

Change management

Strategic thinking

Team leadership

Collaborative mindset

Education

Bachelor's degree

MBA preferred

Job description

Lumen, a leading network and AI-driven connectivity company, is seeking a Sr Director of Commercial Excellence to drive high-impact initiatives across AGT’s three-year plan. You will manage 2-3 strategic programs concurrently, partnering with cross-functional teams and senior leadership to ensure speed, precision, and business impact.

This role emphasizes hands-on leadership, strategic framing, and the ability to translate complex data into actionable business outcomes, while fostering