Senior Director, Cloud Ops & AI-Driven DevOps

Ashton North LLC

North Carolina

Hybrid

USD 180,000 - 240,000

Full time

2 days ago

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Job summary

Ashton North LLC is seeking a Senior Director of Cloud Operations and DevOps for a global healthcare technology platform. You will lead global Cloud Operations, DevOps, SRE, and platform engineering teams to ensure availability, security, and scalable SaaS delivery.

The role emphasizes AI-driven automation, FinOps, capacity planning, and governance. You will partner across Product, Engineering, Security, Support, and Finance to align technology with business goals and growth, including

Qualifications

Bachelor’s degree or equivalent experience in CS/Engineering/IT; Master’s preferred.
12+ years in Cloud Ops, DevOps, SRE, or SaaS operations.
7+ years of technology leadership including managing managers and leaders.
Proven ownership of Cloud Ops/DevOps in customer-facing SaaS or software.
Experience scaling SaaS environments with growth in customers, users, migrations, or demand.
Strong knowledge of modern cloud architecture, CI/CD, IaC, observability, incident management, resilience, and capacity planning.
Experience with AI, intelligent automation, or ML in operations or software delivery.
Excellent executive communication with cross-functional collaboration across teams.

Responsibilities

Lead and develop global Cloud Operations, DevOps, SRE, and platform engineering teams.
Own availability, performance, scalability, resilience, security, and operational readiness of customer-facing cloud environments.
Build proactive operating model to identify capacity constraints, reliability concerns, and risks before impacting customers.
Advance DevOps practices: CI/CD, IaC, automated testing, observability, release automation, reliability.
Apply AI and intelligent automation to monitoring, anomaly detection, incident prediction, and capacity forecasting.
Establish governance, security, privacy, and measurable outcomes for AI-enabled tools and processes.
Anticipate infrastructure needs based on growth, roadmaps, expansion, migrations.
Partner with Product, Sales, and Support to plan for future demand and migrations.
Create scalable onboarding/migration processes for customers to cloud SaaS platforms.
Own cloud budgets, FinOps, cost optimization, and vendor relationships.
Lead and develop managers, tech leaders, engineers, and operations professionals in a distributed org.
Translate strategic tech plans into clear business and financial outcomes.