Senior Director, Client Services

Thetradedesk; New York (NY); On-site; USD 135,000 - 248,000; Full time

Benefits offered by this job

Healthcare benefits

401k with company match

Stock-based compensation

Paid holidays

Job summary

The Trade Desk seeks a seasoned senior client-facing executive to own strategic oversight of a large, complex portfolio with agencies and brands. You will set portfolio strategy, report progress to senior leadership, and build a high-performing team to sustain YoY growth.

You’ll partner with Sales and Trading leadership, shape roadmap priorities, cultivate executive relationships, and act as an internal advocate for client needs. This role offers global impact and competitive compensation.

Qualifications

• 10+ years of relevant professional experience in enterprise or B2B settings.
• Proven success building and scaling senior client relationships at executive level.
• Track record of driving significant revenue growth across large accounts.
• 6+ years of people leadership, including managing managers or senior ICs.
• Experience shaping strategy and influencing cross-functional leaders.

Responsibilities

• Own strategic oversight of a high complex portfolio with senior clients.
• Set portfolio strategy and measure progress against revenue targets.
• Build and scale a high-performing team to drive YoY growth.
• Oversee capacity planning and resourcing across multiple pods.
• Develop future leaders and succession plans.
• Advocate for client needs to influence roadmap and priorities.
• Cultivate executive-level stakeholder relationships.
• Partner with Sales and Trading leadership to align strategy and performance.
• Lead cross-functional problem-solving for growth and efficiency.

Skills

Executive leadership

Client relationship management

Strategic planning

Revenue growth

Job description

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What you'll do:

• Own strategic oversight of a high complex portfolio, serving as the senior client-facing executive in key relationships with C-suite and senior decision-makers at agencies and brands.
• Set portfolio strategy and goals that ladder up to broader vertical/companyobjectives, and own accountability for tracking and reporting progress against revenue and growth targets to senior leadership.
• Build and scale a high-performing team to drive sustained YoY growth
• Own team capacity planning and resourcing decisions across multiplepod, ensuring consistent, high-quality account support at scale.
• Build a leadership pipeline:identify, coach, and develop future leaders, with direct accountability for succession planning on the team.
• Serve as a subject-matter authority on company capabilities and differentiators, shaping how the broader org positions them to unlock revenue and solve complex client needs.
• Act as the senior internal advocate for clients' product needs, influencing cross-functional and executive stakeholders on roadmap and prioritization.
• Cultivate senior, trust-based relationships with key internal and external stakeholders, including at the executive level.
• Partner with Sales and Trading leaders at a senior level to align strategy and drive performance across Client Services.
• Lead cross-functional problem-solving with other functional leaders, identifying organization-wide opportunities for growth, efficiency, and effectiveness.

Who you are:

• 10+ years of relevant professional experience, with 6+ years of programmatic experience in trading or a hands-on-keyboardfunction. Enterprise or B2B experiencestronglypreferred.
• Demonstrated success building and scaling senior client relationships, including at the executive/C-suite level.
• Proventrack recorddriving significant revenue growth across large, complex enterprise accounts.
• 6+ years ofpeopleleadership experience, including experience managing managers or senior individual contributors, witha track recordof developing talent into next-level leadership roles.
• Experience shaping strategy and influencing senior cross-functional and executive stakeholders.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $135,400 — $248,300 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at [e-mail] to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.