Senior Director, Category General Manager

Synchrony Financial; Honolulu (HI); On-site; USD 156,000 - 338,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401(k) with company match

Paid time off

Job summary

Walmart Marketplace is seeking a GM of Automotive to lead strategy and operations for the automotive category. You will set objectives, drive day-to-day operations, and guide a high‑performing team of category managers and program leads to achieve sales, profit and customer experience goals.

You will partner with cross-functional teams to develop growth strategies, leverage data for decisions, and champion operational excellence while maintaining strong relationships with strategic partners to

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• 15+ years in category management, online marketplace, or e-commerce.
• Minimum 5 years in automotive industry and 10+ years leading teams with P&L oversight.
• Analytical and data-driven decision making with cross-functional collaboration.

Responsibilities

• Build and lead a high‑performing team of category managers and program leads.
• Develop growth strategies for automotive category and seller base.
• Use data and insights to drive decisions and optimize performance.
• Drive operational excellence and efficiency improvements.
• Partner with Site Operations and Marketing to align category plans and KPIs.

Skills

Strategic leadership

Data-driven decision making

P&L management

Cross-functional collaboration

Analytical mindset

People management

Education

Bachelor's degree or equivalent

Business administration background

Job description

Position Summary

The Walmart Marketplace is a curated community of respected, professional sellers that offer only top-quality, authentic products and best-in-class customer service. The GM of Automotive will be both a strategic and operational leader responsible for driving marketplace category growth and delivering a best-in-class customer experience. You will set the overall business objectives and drive the day-to-day operations for the category to deliver the sales, profit and experience goals. This role will lead a high-performing team of category/account managers and program leads and work extensively with cross‑functional partners to deliver day-to-day operations and strategic initiatives.

What you’ll do

We’re looking for a strategic operator with a proven automotive track record who thrives in a high‑growth environment. You will:

• Build and lead a high-performing team of category, account and program managers.
• Develop category and seller growth strategies, building capabilities within the automotive industry.
• Use data and insights to make informed and impactful decisions.
• Drive operational excellence, identifying opportunities for efficiency and improvement.
• Maintain strong, seller‑obsessed relationships, influencing a portfolio of strategic partners to expand their presence on Walmart.com.
• Champion the collective success of the team, mentoring and coaching members.

Impact Areas

• Provide strategic leadership and direction; define business objectives to deliver on customer and seller needs.
• Manage financial performance; set long‑range strategy, deliver annual operating plan and associated KPIs.
• Develop assortment growth strategies, collaborating with the Acquisition team on new seller BD, catalog growth and strategic partnerships.
• Lead product and strategic initiatives; launch innovative product features and verticals.
• Partner with Site Operations and Marketing to create a holistic category marketing plan, driving consideration, traffic and conversion.
• Own category metrics and dashboards; build a data‑driven culture.
• Build and maintain a high‑performing, industry‑best team, including recruitment, retention and diversity initiatives.
• Live Walmart’s values; demonstrate servant leadership, humility and transparency.

Minimum Qualifications

• Bachelor’s degree in business or a related field (or equivalent experience).
• 15+ years of related experience in category management, online marketplace, general management or e‑commerce.
• Minimum 5 years of direct automotive industry experience.
• 10+ years of experience managing a team and P&L.
• Analytical and process‑oriented, comfortable making data‑driven decisions.
• Ability to set clear team objectives and performance measures.
• Ability to select and develop a team of future leaders.
• Proven cross‑functional collaboration and willingness to take on responsibilities outside primary role.
• Assertive, adaptable, and proactive in a fast‑paced environment.

Preferred Qualifications

• Deep knowledge of automotive marketplace dynamics.
• Track record of scaling seller and product portfolios.
• Experience driving new marketplace features and verticals.
• Strong stakeholder influence and partnership skills.

Benefits

At Walmart, we offer a comprehensive benefits package that includes medical, vision and dental coverage; 401(k) with company match; performance‑based bonus awards; paid time off (including PTO, sick leave, parental leave, and military leave); short‑term and long‑term disability; and additional benefits such as company discounts, adoption and surrogacy expense reimbursement, and educational benefits through the Live Better U program. Detailed information about these benefits is available on Walmart’s internal benefits portal.

Compensation

• SanBruno, California: $169,000.00 – $338,000.00 (base + performance bonuses)
• Hoboken, NewJersey: $156,000.00 – $312,000.00 (base + performance bonuses)

Primary Location

850 Cherry Avenue, San Bruno, CA 94066‑3031, United States.