(USA) Manager, Strategic Account Management

Walmart; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Education benefits

Job summary

Walmart seeks a Manager of Strategic Account Management to lead development and execution of account strategies, building strong stakeholder relationships and coaching a team to deliver measurable results in line with company policies and goals.

You will analyze metrics, guide associates, and oversee proposals and onboarding to strengthen customer experiences across business units at Walmart. This role emphasizes integrity, collaboration, and operational excellence.

Qualifications

• Option 1: Bachelor’s degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years’ experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
• Option 2: 4 years’ experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Responsibilities

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.
• Lead and oversee account management activities, ensuring alignment with customer and business objectives.
• Analyze business metrics and data models to identify opportunities and recommend solutions that drive results.
• Guide and mentor associates by providing training, assigning duties, and fostering professional growth.
• Manage sales proposals, presentations, and onboarding processes to enhance customer experiences.
• Collaborate cross-functionally to develop joint business plans and accurate sales forecasts.
• Negotiate effectively to achieve mutually beneficial outcomes while adhering to company policies and ethical standards.

Skills

Stakeholder engagement

Relationship management

Negotiation

Data analysis

Leadership

Forecasting

Education

Bachelor’s degree in business, engineering, IT, marketing or related area

4 years’ experience in business management, marketing and sales, healthcare, omni-channel merchandising or related area

Job description

The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role involves building and maintaining strong stakeholder relationships, driving continuous improvement, and overseeing team performance through coaching and mentoring. The position requires applying business acumen to interpret data, develop actionable plans, and support compliance with company policies. The manager fosters collaboration across teams to deliver measurable results while promoting a culture of accountability, integrity, and operational excellence aligned with organizational goals.

About the team: The Strategic Account Management team drives growth by building strong stakeholder relationships and leveraging data-driven insights. Collaborating across functions, the team develops and executes business strategies aligned with company goals. Members apply expertise in business metrics, negotiation, and relationship management to deliver measurable results. The team values continuous improvement, adaptability, and clear communication to address business needs and support customer success. It provides leadership and development opportunities while maintaining high standards of integrity and accountability in all activities.

What you’ll do:

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.
• Lead and oversee account management activities, ensuring alignment with customer and business objectives.
• Analyze business metrics and data models to identify opportunities and recommend solutions that drive results.
• Guide and mentor associates by providing training, assigning duties, and fostering professional growth.
• Manage sales proposals, presentations, and onboarding processes to enhance customer experiences.
• Collaborate cross-functionally to develop joint business plans and accurate sales forecasts.
• Negotiate effectively to achieve mutually beneficial outcomes while adhering to company policies and ethical standards.

What you’ll bring:

• Proven experience in stakeholder engagement and relationship management to support business goals and customer needs.
• Strong negotiation skills with the ability to develop compelling, fact-based arguments and achieve mutually beneficial outcomes.
• Demonstrated business acumen including knowledge of industry trends, business metrics, and data analysis to inform strategic decisions.
• Ability to lead and mentor teams, fostering accountability, continuous learning, and development opportunities.
• Expertise in strategic account planning, forecasting, and sales proposal development aligned with organizational objectives.
• Commitment to integrity, ethical standards, and compliance with company policies and regulatory requirements.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00

San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years’ experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2: 4 years’ experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master’s degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location…

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.