Senior Director: Business Architecture & Process Excellence

Florida Blue Group; Jacksonville (FL); On-site; USD 180,000 - 293,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability coverage

Retirement plan with employer match

Paid time off

Volunteer time off

Well-being days

Wellness program

Incentive compensation

Job summary

Guidewell's Transformation Office seeks a Senior Director, Business Architecture and Process Excellence to translate enterprise strategy into a disciplined program of change. You will lead two disciplines, define target-state operating models, and ensure alignment with the AI roadmap.

You will build leadership across teams, govern KPIs, and partner with executives to align resources and priorities. Travel may be required; benefits include comprehensive coverage.

Qualifications

• 10+ years of experience in business architecture and process improvement, with AI-enabled product work.
• Experience leading a multi-disciplinary team and translating strategy into capability models.
• Ability to balance governance, roadmap, and resourcing across functions.

Responsibilities

• Sets vision and standards for the business architecture practice and related models.
• Leads process excellence, prioritizes redesigns, and drives measurable efficiency gains.
• Integrates AI product roadmap with capability gaps and prioritizes investments.

Skills

Business architecture

Process excellence

Product management

Team leadership

AI/product roadmaps

Strategy translation

Education

Bachelor's degree in Business, Finance, Engineering, or related field

Master's degree

Job description

Guidewell's Transformation Office seeks a Senior Director, Business Architecture and Process Excellence to translate enterprise strategy into a disciplined program of change. You will lead two disciplines, define target-state operating models, and ensure alignment with the AI roadmap.

You will build leadership across teams, govern KPIs, and partner with executives to align resources and priorities. Travel may be required; benefits include comprehensive coverage.