Senior Director, Brand Experience & Client Growth

SGS & Co; Pittsburgh (Allegheny County); Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k) Savings Plan

Job summary

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of major national and global client relationships within the Brand Experience practice. You’ll blend group account leadership with business insight, guiding strategy and ensuring long-term growth.

In this hybrid role, you’ll manage demand across experiential marketing, retail environments and omnichannel content, build strong Creative and Production partnerships, own forecasting and

Qualifications

• 10+ years growing up on the agency side with significant experience leading complex client relationships.
• Experiential marketing is in your DNA, with understanding of retail and branded environments, campaigns and content.
• Ability to move from executive client conversations to team-focused problem solving.
• Strong commercial instincts: growth, margin, scope and profitability.
• Excellent people leadership with proven ability to build and guide teams.

Responsibilities

• Lead the room as a trusted senior partner to clients, from business challenges and growth conversations to the moments when things get complicated.
• Grow the business by knowing clients deeply, identifying opportunities and connecting their needs to Marks capabilities.
• Build impeccable creative partnerships with Creative, Strategy, Production and Project Management.
• Bring great work to life across experiential, retail, branded environments, campaigns and content.
• Own the business: growth, financial health, forecasting and profitability of your portfolio.
• Build great teams: coach and develop client leaders, foster a strong team culture.
• Raise the bar by challenging the status quo and sharing best practices.

Skills

Leading complex client relationships

Experiential marketing expertise

Retail and experiential integration

Collaborative leadership

Job description

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of major national and global client relationships within the Brand Experience practice. You’ll blend group account leadership with business insight, guiding strategy and ensuring long-term growth.

In this hybrid role, you’ll manage demand across experiential marketing, retail environments and omnichannel content, build strong Creative and Production partnerships, own forecasting and