Senior Director, Brand Experience & Client Growth

Marks; Portland (OR); Hybrid; USD 155,000 - 165,000; Full time

Job summary

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of national and global client relationships within Marks’ Brand Experience practice.

You’ll be the trusted senior partner, connecting business needs to the full range of Marks capabilities across experiential marketing, retail environments, campaigns, and content. This role emphasizes leadership, collaboration, and delivering growth for clients and the agency.

Qualifications

• 10+ years in agency client services or equivalent leadership.
• Experience leading complex national/global client relationships.
• Experience in experiential marketing and retail knowledge.

Responsibilities

• Lead senior client relationships and navigate business challenges.
• Grow the business by identifying opportunities and aligning client needs with Marks capabilities.
• Foster collaborative partnerships with Creative, Strategy, Production and Project Management.
• Translate ideas into integrated experiences across channels and ensure the work delivers growth and impact.
• Develop and mentor client leadership teams to build a high-performing, collaborative group.
• Drive profitability and forecast accuracy while raising the bar on delivery and client satisfaction.

Skills

Senior leadership

Client relationship management

Cross-functional collaboration

Commercial/business acumen

People development

Job description

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of national and global client relationships within Marks’ Brand Experience practice.

You’ll be the trusted senior partner, connecting business needs to the full range of Marks capabilities across experiential marketing, retail environments, campaigns, and content. This role emphasizes leadership, collaboration, and delivering growth for clients and the agency.